KTM CONSULTING GROUP
Canberra, ACT · Migration Services
Migration Assistant
Support a Registered Migration Agent — help clients navigate Australia's visa system.
About this role
KTM Consulting Group is a trusted migration consultancy based in Canberra. We are seeking a detail-oriented and proactive experienced Migration Assistant to join our growing team. Working directly with our Registered Migration Agent (RMA), you will play a central role in delivering high-quality immigration services.
THE ROLE
Key Duties & Responsibilities
- Assist the Registered Migration Agent in preparing, lodging and managing visa applications across a range of migration streams.
- Conduct thorough research on current migration legislation, policy updates, Home Affairs guidelines and relevant case law to support visa strategies.
- Prepare and compile supporting documentation for visa applications, ensuring accuracy and completeness in line with Home Affairs requirements.
- Liaise with clients to collect, review and organise required documents, providing clear instructions and ongoing progress updates.
- Coordinate and submit skills assessment applications to relevant assessing authorities (e.g. Engineers Australia, TRA, VETASSESS, ACS, AHPRA) and monitor outcomes.
- Research occupational skills assessment pathways, matching client qualifications and work experience to the most appropriate assessing body and method.
- Maintain and update client files, case management systems and internal databases with precision and timeliness.
- Draft professional correspondence, statutory declarations and submissions on behalf of clients under RMA supervision.
- Track visa application timelines, bridging visa status and conditions, notifying clients of key milestones and required actions.
- Conduct eligibility pre-assessments for prospective clients and communicate findings clearly to the RMA.
- Provide general administrative support including scheduling appointments, handling client enquiries by phone and email, and maintaining office workflows.
WHAT WE'RE LOOKING FOR
Key Requirements
✓ Prior experience in a migration agency or law firm working alongside a Registered Migration Agent.
✓ Excellent written and verbal communication skills with a client-first, professional approach.
✓ High attention to detail and ability to manage multiple cases simultaneously under deadline pressure.
✓ Familiarity with OMARA obligations, the Code of Conduct, and ethical boundaries of migration assistance.
✓ Extensive, demonstrated experience with employer sponsored visa subclasses 482, 186
✓ Extensive experience preparing skills assessments across multiple assessing authorities.
✓ Exceptional independent research skills with the ability to interpret complex legislation and policy.
✓ A relevant qualification in migration law, legal studies or a related field is highly regarded but not essential.
If you are passionate about helping people and would like to build a career in the migration industry, we would love to hear from you.
To apply, please send your CV and cover letter to: [email protected]
Pay: $60,000.00 – $78,923.72 per year
Benefits:
- Employee mentoring program
- Professional development assistance
- Salary packaging
Work Location: In person
