At Ingenia, we’re all about building belonging.
As an ASX 200 listed company, Ingenia owns and operates a growing network of over 100 lifestyle communities and holiday parks across Australia. Our portfolio includes over 15,700 income-generating sites, with more than 11,000 residents calling our communities home each day, and over 1.2 million guest nights enjoyed annually across our holiday parks.
Whether someone is staying for a weekend or settling in for years, we’re focused on creating warm, inclusive spaces where people truly feel at home.
Our people care deeply; about their work, their communities, and making a real difference. We’re bold, customer-focused, and always improving. At Ingenia, you’re empowered to grow, contribute, and create moments that matter.
Do what matters. Know you matter.
Join us and help bring great experiences to life, starting with you!
We are currently hiring a Sales Settlement Coordinator based out of our Kokomo Community in Bluey’s Beach NSW.
Reporting to the Community Sales Manager, you'll coordinate and manage the settlement process for customers purchasing a home within an Ingenia Lifestyle Community. Acting as a trusted point of contact, you'll work closely with customers, families, solicitors, and internal teams to ensure settlements are delivered smoothly, compliantly, and on time.
You'll also support community engagement initiatives and contribute to creating a memorable customer experience throughout the sales journey.
Benefits
- A rewarding sales role where you can make a real difference in people's lives
- Heavily discounted accommodation at Ingenia Holiday Parks
- Employee share options
- Commission per Settlement
- Retailer discounts
- Novated Lease options
- Up to 26 weeks paid parental leave
Key Responsibilities
- Guide customers from deposit to settlement, managing contracts, documentation, and key milestones along the way
- Coordinate and manage settlement pipelines, ensuring deadlines, readiness, and customer communications are proactively maintained
- Build strong relationships with customers, families, solicitors, and internal stakeholders to deliver a seamless experience
- Maintain accurate customer records, uphold compliance requirements, and identify potential risks throughout the settlement process
- Support community events, local engagement initiatives, and sales activities when required
About You
- Experience in property, real estate, settlements, conveyancing, sales administration, or a similar customer-focused environment
- Strong relationship-building skills with the ability to support customers through important financial and lifestyle decisions
- Highly organised with excellent attention to detail and the ability to manage multiple customers and priorities simultaneously
- A proactive problem solver who can navigate challenges, identify process improvements, and drive positive outcomes
- Customer-focused, empathetic, and results-driven, with strong communication skills and a genuine passion for helping people
Recruitment Process
- Apply via Ingenia’s website (no cover letter needed)
- Phone conversation with Talent Acquisition team
- Interviews
- Background Checks
- Receive your offer, and join your team that values your contribution and collaboration
All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.
To learn more about what it’s like to work with Ingenia, take a look at our LinkedIn page here.
