Job Description:
Ward Clerk – Plastics
The Royal Melbourne Hospital
- Full Time (80 hours per fortnight) Ongoing position available
- Monday to Friday role
- Be part of a supportive and dynamic team environment
- Maintain accurate records, coordinate communication & manage clerical tasks
About The Royal Melbourne Hospital (RMH):
The Royal Melbourne Hospital is a leading public healthcare provider, renowned for delivering specialist care, advancing research, and fostering education. As Victoria’s largest trauma centre, it provides 24/7 emergency and critical care, playing a vital role in improving patient outcomes and driving medical innovation.
Our 2 West Ward is currently seeking a Ward Clerk to support the Plastic Services team. In this role, you will provide essential administrative and clerical support, including managing patient records, coordinating communication and responding to patient enquiries. As the first point of contact for the ward, you will contribute to the efficient day to day operations of a fast-paced environment, helping ensure the delivery of high-quality patient care.
Key Responsibilities
- Provide comprehensive clerical and administrative support to the ward team, including general administrative duties
- Maintain accurate and confidential patient records, and assist with appointment scheduling
- Support efficient workflow in a fast-paced, high-pressure environment
- Coordinate communication between multidisciplinary teams, patients, and visitors
- Act as the first point of contact while managing admissions, transfers, and discharges using hospital systems
About You
- Strong customer service skills with excellent communication and professional phone manner
- Demonstrated clerical, administrative, and IT proficiency
- Ability to prioritise tasks effectively in a fast-paced environment and work collaboratively within a team
- Self-motivated, reliable, and committed to ongoing professional development
- Desirable: Experience in an administration hospital-based role
Benefits of Working at RMH
- Flexible working arrangements, including work from home and our Elizabeth Street office
- Salary packaging options – increase your take-home pay by up to $12,000
- 5 weeks annual leave plus monthly ADOs (full time employees)
- Ongoing learning and professional development opportunities
- A strong values-based culture: People First | Lead with Kindness | Excellence Together
Please click here to view the full Position description!
Interested? Click on the apply button! Recruitment is ongoing, and interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.
