Introduction:
Proudly member-owned since 1911, National Pharmacies advocates for making quality healthcare more accessible and more affordable to more people. Our members benefit directly with access to expert health, optical and beauty services and savings across our full range of products. We are continually evolving to meet the changing needs of our members and supporting our communities through local health programs and sponsorships.
At National Pharmacies, we believe our people are our biggest asset.
We are committed to fostering a values-driven culture, that supports our team members to fulfil our purpose of Caring for People, Enabling Health and Inspiring Wellness in the communities in which we serve.
Description:
National Pharmacies has an exciting opportunity as Health Services Administration Assistant, to support our growing Health Services team either Full time or 0.8 FTE for the right candidate.
The Health Services Administration Assistant is accountable for providing administrative support across the National Pharmacies’ Health Services portfolio and allied Health Services. Reporting to the Head of Health Services, the role is responsible for the maintenance of document registers, general pricing administration activities, stakeholder communication, reporting assistance, store and practitioner enquiries and preparation of operational reports. Be a part of a team that supports the community with Health Services that include Optical, Sleep Apnoea and Naturopathy. If you want to get your foot in the door in Pharmacy/Healthcare and have previous experience in an admin role, this may be the perfect opportunity for you!
About the Role
Health Services Admin, Reporting & Coordination
Maintain accurate service records, documentation and operational information.
Assist Health Services team in preparing operational reports.
Support pricing updates and reporting requirements.
Policy, Procedure & Compliance
Update document registers and update documents as directed.
Assist with document reviews and compliance administration.
- Process approved pricing updates.
Practitioner & Store Support
Provide administrative support to Practitioners and Health Services teams.
Assist with onboarding documentation and practitioner records.
- Respond to store and practitioner enquiries and escalate where appropriate.
Stakeholder Coordination
Coordinate communication between practitioners, stores, suppliers and support office teams.
- Support vendor administration and supplier relationships.
About You
Qualifications and/or experience
1-2 years previous experience in healthcare or retail customer service/admin desirable but not essential.
Intermediate to advanced Microsoft Office skills, particularly Excel.
- Strong attention to detail and commitment to data accuracy.
- Strong organisational and time management skills.
- Excellent written and verbal communication skills.
- A proactive approach to problem-solving, learning and continuous improvement.
- Experience within health, pharmacy, optical or allied health environments desirable.
What we offer:
- Career growth opportunities
- Generous staff discount across Pharmacy, Retail and Optical
- Opportunity to be involved in the National Pharmacies Christmas Pageant
- Central CBD head Office location
If you are passionate about health and wellness, thrive in a fast-paced environment, and enjoy coordinating multiple priorities while building strong relationships, we'd love to hear from you. Come and join a team that's been caring for communities for over 110 years, apply now!! Must have full working rights to apply.
