We're Hiring: Receptionist/ Admin Support Officer
Location: St James, WA
Full-Time | Part-Time | Immediate Start
Industry: Migration & Education Services
Are you fluent in English and confident in handling high volumes of calls and emails professionally? Do you thrive in a fast-paced, client-focused environment?
Future Migrations is seeking a skilled and reliable Receptionist / Admin Support Officer to join our growing team.
Key Responsibilities
- Respond to a high volume of phone calls and emails with clarity, professionalism, and empathy and excellent customer service.
- Provide administrative and operational support to migration agents and education counsellors.
- Manage client appointments, records, documentation, and internal systems with a high level of accuracy.
- Follow up with clients regarding outstanding documents, application requirements, and progress updates.
- Maintain confidentiality of client information and ensure compliance with migration, privacy, and internal office procedures.
- Support the delivery of a positive client experience from initial enquiry through to application completion.
- Assist with general office administration and daily operational tasks.
✅ Requirements
- Fluent in English with excellent written and verbal communication skills.
- Previous experience in a busy administration, reception, customer service, or client-facing role.
- Strong interpersonal skills with the ability to communicate confidently and professionally with clients from diverse backgrounds.
- Excellent organisational skills with the ability to manage multiple tasks, prioritise competing deadlines, and work efficiently in a fast-paced environment.
- Strong attention to detail and organisation
- Experience in the migration, education, legal, or professional services sector will be highly regarded.
- Proficient in Microsoft Office and comfortable with CRM systems
- Ability to speak Punjabi and/or Hindi will be highly regarded.
What We Offer
- Supportive and collaborative team environment
- Career growth opportunities in the migration and education industry
- Convenient office location withfree parking
- Opportunity to grow into other roles
- A rewarding role where you’ll make a difference in clients’ lives
How to Apply:
Send your resume and a short cover letter to [email protected] with the subject:
“Application – Receptionsit / Admin Support Officer”
Only shortlisted candidates will be contacted.
Future Migrations
Empowering your journey to a better future.
Job Types: Full-time, Part-time
Pay: $28.00 – $32.00 per hour
Benefits:
- Employee mentoring program
- Professional development assistance
Work Location: In person
