About Us
At Marrow & Co., quality and craftsmanship come together to create a truly distinctive dining experience.
Renowned for our premium steaks, in-house dry-aged beef program, curated wine offering and exceptional hospitality, Marrow & Co. has established itself as one of South West Sydney's premier dining destinations. Every service is centred around delivering outstanding food, genuine hospitality and memorable guest experiences.
We're passionate about developing great people and building a culture that values excellence, teamwork and continuous improvement. Due to an exciting opportunity, we're seeking an experienced and driven Restaurant Manager to lead our front-of-house team and continue elevating the Marrow & Co. guest experience.
About the Role
Reporting to the Food & Beverage Manager, you will be responsible for the day-to-day leadership and operation of Marrow & Co., ensuring exceptional service standards, team performance, operational excellence and financial results.
This is a hands-on leadership role where you'll lead from the floor, inspire your team, build strong guest relationships and ensure every dining experience reflects the premium Marrow & Co. brand.
Key Responsibilities
- Lead, coach and develop a high-performing front-of-house team.
- Drive a culture of exceptional customer service and hospitality excellence.
- Manage day-to-day restaurant operations, including service, rostering and labour management.
- Ensure premium presentation and service standards are consistently delivered.
- Actively engage with guests to enhance the overall dining experience and build loyalty.
- Collaborate with the Head Chef and kitchen team to deliver seamless service.
- Manage team performance, training and development initiatives.
- Monitor financial performance, labour costs and operational efficiencies.
- Ensure compliance with RSA, WHS, Club policies and operational procedures.
- Resolve guest feedback and service challenges professionally and effectively.
- Drive continuous improvement initiatives and identify opportunities to enhance the guest experience.
About You
You are a passionate hospitality leader who thrives in a premium dining environment and understands what it takes to deliver exceptional guest experiences.
You lead by example, build strong teams and create a positive culture where service excellence is the standard.
To Be Successful, You Will Have:
- Proven experience as a Restaurant Manager, Assistant Restaurant Manager or hospitality leadership role.
- Experience within premium dining, steakhouse, upscale casual or high-quality restaurant environments.
- Strong leadership skills with the ability to coach, motivate and develop teams.
- Excellent communication and stakeholder management skills.
- Sound commercial acumen, including labour management and operational cost control.
- A strong focus on customer service and guest satisfaction.
- The ability to remain calm and organised in a fast-paced environment.
- Current RSA competency card.
- Availability to work a flexible roster, including evenings, weekends and public holidays.
Why Join Us?
- Lead one of South West Sydney's premier dining destinations.
- Work alongside an experienced culinary and hospitality leadership team.
- Be part of a premium restaurant focused on exceptional food, wine and service.
- Ongoing career development and leadership opportunities.
- Free secure parking.
- Generous daily meal allowance across our venues.
- Employee rewards and recognition programs.
- Genuine career progression opportunities within the Bankstown Sports Group.
If you're an experienced hospitality leader with a passion for premium dining and guest excellence, we'd love to hear from you.
Apply now and become part of the Marrow & Co. story.
