Licensing Officer
(00013895)
Permanent Appointment
Be part of a team delivering trusted, transparent licensing outcomes.
Would you like to work in a genuinely exciting, flexible and friendly work environment? We offer a range of benefits, including flexible working hours and working at home, to help support you and get the best results possible for our community.
We value diversity and appreciate every individual’s perspective, bringing together a diverse and inclusive workforce to drive innovation and success. Whether it is enabling good governance to local communities, regulating racing, gaming and liquor activities, resolving consumer and trade disputes, monitoring compliance, protecting workers’ health and safety, or rolling out new technology to provide better customer service, LGIRS is committed to delivering for the benefit of WA and future generations.
The role
As the Licensing Officer you will form part of a dynamic team responsible for delivering end-to-end licensing services, including providing customer advice, assessing and processing applications, granting licences and permits under delegation, and maintaining accurate records and financial data. Drawing on your experience in regulatory administration and customer service, you will play a vital role in ensuring compliance with legislative requirements while supporting efficient, transparent licensing outcomes for customers and stakeholders.
Your analytical, communication and organisational skills and experience in licensing, regulatory, or public sector administration will be key to your success in this role.
You will bring to the role your ability to interpret legislation, assess applications, and manage stakeholder relationships, along with your ability to make sound decisions, maintain data integrity, and deliver accurate, customer-focused service in a fast-paced environment.
Please refer to the Job Description Form (JDF) attached for further information regarding the position, including any specific requirements, leadership capabilities and pre-employment checks which will be assessed as part of the selection process.
While this selection process will initially be used to fill the above vacancy, it may also be used to fill other similar vacancies (permanent, fixed-term, full-time or part-time) within the department for the next 12 months, from the date that the recruitment breach period has been finalised.
Eligibility
To be eligible for a permanent appointment, applicants must be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia at the time of application. Applicants with a valid visa to work and live in Australia for a specific duration may be assessed and considered suitable for similar fixed term vacancies that arise.
To work for LGIRS, you must consent to a Nationally Coordinated Criminal History Check and obtain a clearance before you start. If deemed suitable, LGIRS will coordinate and pay for your NCCHC as part of your pre-employment checks.
More information about eligibility requirements can be found on the Job Description Form.
Further information
Please contact Lauren Dorrington, Principal Licensing Coordinator on (08) 6551 4918 or via [email protected] or visit our website. You can also keep up to date on LGIRS achievements and activities by following us on LinkedIn.
How to apply
We ask for you to provide:
A detailed resume outlining your key achievements, work history, education and professional development and covering letter of no more than two (2) pages, addressing the following role specific requirements:
- Demonstrated experience in providing a high degree of customer service with a strong commitment to service excellence.
- Demonstrated ability to understand and apply legislation, policies and procedures.
- Experience in accurately updating, maintaining and accessing information systems, databases and Windows based programs.
Shortlisted applicants will have their skills and experience in relation to the remaining role specific requirements and leadership behaviours assessed in further stages of the recruitment process. The complete list of role specific requirements and expected leadership behaviours can be found in the attached Job Description Form.
In the attached Applicant Information Pack, we offer further information on how to apply, and the range of incentives offered to employees who work with LGIRS. If you have any questions about employment conditions or the application process, or require any technical support when submitting your application online, please contact Mary Oswald, Recruitment Officer on (08) 9222 3131 or email [email protected].
To submit your application, click on the “Apply for Job” button at the bottom of this page. You will be asked to complete several questions, before attaching your resume and covering letter.
Supporting diversity and inclusion
The department is committed to building and maintaining an inclusive and supportive workplace. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our department.
Our department is an equal opportunity employer, supported by the Equal Opportunity Act 1984 (WA), preference may be given to Aboriginal and Torres Strait Islander peoples, people with disability, people of diverse sexualities and youth.
Learn more about our commitment to diversity and inclusion here.
We use the National Relay Service (NRS) to ensure we are accessible to people who are deaf or have a hearing or speech impairment. NRS can help you connect with us on:
- TTY/voice calls – 133 677
- Speak & Listen – 1300 555 727
- SMS relay – 0423 677 767
If you have any access needs that may require adjustment to allow you to fully participate in the application and interview process, including alternate methods of communication, or to request a document in an alternative format please contact us at [email protected]
Closing Date: 4.00 pm on Friday, 26 June 2026 (WST)
Please ensure you allow yourself sufficient time to lodge your application online as late applications will not be accepted. It is your responsibility to ensure your application is submitted on time.
We look forward to receiving your application and considering you for this exciting opportunity to join our team.
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