Experienced Casual Medical Receptionist – Mosman
Mosman Integrative Medicine is seeking an experienced and professional Medical Receptionist to join our private billing integrative medical practice on Sydney’s Lower North Shore.
This is a key front desk role within a respected, patient‑centred practice.
As the first point of contact for patients you will help create a warm, welcoming and professional experience from the very first interaction.
Position Details
- Casual role (2–3 days per week)
- Flexibility to cover additional shifts
- Start within 1–3 weeks
- $30–$36 per hour + super (depending on experience)
Responsibilities
- Appointment scheduling and diary management
- Experience with medical practice software (Gentu preferred)
- Managing incoming calls and patient enquiries
- Welcoming patients and maintaining a calm reception environment
- Processing private consultation payments
- Providing Medicare rebate guidance (patients claim directly)
- Experience with digital payment platforms and daily reconciliation
- Maintaining patient records with strict confidentiality
- Ensuring a smooth clinic workflow and high patient satisfaction
Requirements
- Previous medical reception or healthcare administration experience
- Experience in a private billing practice (preferred)
- Comfortable discussing consultation fees and Medicare rebate processes
- Warm, welcoming and empathetic manner
- Professional and polished presentation
- Excellent written and verbal English communication skills
- Ability to remain calm and emotionally intelligent in a busy environment
- High level of discretion and attention to detail
We are looking for someone dependable, mature and genuinely committed to delivering a high standard of patient experience.
To apply, please submit your CV and a short cover letter outlining your availability and relevant experience.
Shortlisted candidates will be contacted for a phone interview.
Pay: $30.13 per hour
Work Location: In person
