Introduction:
Bring your skills, compassion and care to support people affected by alcohol and other drugs. Join our team at Odyssey House NSW and help us reconnect lives, families and communities.
Be part of the diverse and inclusive culture we’re building in which our clients, staff and broader community feel safe, respected and valued.
Take your opportunity to thrive at a leading not-for-profit where we trust in your limitless potential.
Odyssey House NSW’s trauma-informed services set us apart as a leader in the support service space for alcohol and other drugs dependency. Our teams help clients to meet their goals and address underlying trauma and mental health issues, while also developing new skills to improve all aspects of their lives.
We provide a diverse range of services to individuals, families and community education. Our services include withdrawal services; one-on-one assessment and treatment by psychologists and counsellors; group therapy; residential rehabilitation; and free education at Odyssey College.
Our organisation takes safeguarding children and young people seriously, and as an employee of Odyssey House NSW, you are required to meet the behaviour standards outlined in our Code of Conduct.
Find us at our head office in Redfern and at our network of residential rehabilitation and community sites which span across Greater Sydney, the Southern Highlands and Blue Mountains.
If you are interested in this opportunity, meet the selection criteria and believe you are a great fit for our organisation, apply using the link.
Only shortlisted applicants will be contacted.
Description:
The primary responsibility of the Intake Specialist is to work with the Team Leader (Residential Intake) to support prospective clients in the first stage of the client journey, Intake stage, encompassing enquiry/referral, assessment for suitability and waitlist support. This part-time role is based at Residential Programs sites at Eagle Vale and Ingleburn NSW and may require travelling between other Odyssey House NSW sites as required.
Skills and Experiences:
- Relevant VET qualification
- Experience working in an AOD, MH or other similar community support or health service
- Experience undertaking brief and comprehensive assessments
- Experience providing support to people with support needs and/or specific vulnerabilities
- Demonstrable experience working in team environment to deliver coordinated support
- Demonstrable emotional resilience and maintenance of professional boundaries when managing challenging or unpredictable client situations
- Computer literacy including understanding of MS Office Suite and use of Client Management Systems (CMS's)
- Demonstrable communication skills including report writing, case note writing
- The ability to regulate emotions, remain calm and be emotionally resilient while interacting with and supporting clients with high levels of emotion and at time emotionally disturbing conversations
- Right to live and work in Australia
- National Criminal History Check
- Working With Children clearance for paid employment
- COVID Vaccinated
