About us
Initiative unlocks business growth for the world's most ambitious brands. We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different.
Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued.
The role:
The Client Director is a senior role at Initiative, requiring strong leadership, juggling multiple high-level projects at one time, and developing and negotiating multi-faceted partnerships. Directors must think strategically and work collaboratively with other disciplines and with client team leaders in Strategy, Communications Design and SBUs to deliver on client strategic goals and business objectives.
This role is responsible for leading the day-to-day management of the client and internal team.
What will your day look like?
- Ensure alignment with and delivery against client KPI's in collaboration with internal stakeholders
- Contribute to and author client proposals, recommendations, and points of view
- Manage all communications in a timely manner
- Build exceptional relationships with client leads and clients partner agencies
- Participate in all client briefings, and articulate client needs and objectives to key internal stakeholders
- Apply a client lens to all areas of Initiative product, ensuring solutions developed are business- appropriate and meet agreed-upon KPIs
- Manage team output and develop effective workflows ensuring quality delivery of work to the client
What will you bring?
- Proven media agency planning and or buying experience.
- At least 6 years experience within a Client Service/Account Management or Media Planning role
- Strong client management skills
- Exceptional communication skills, both written and oral
- Strong organisational and analytical skills
- Detail-oriented, conscientious, ability to multi-task and work well under tight deadlines in a fast-paced environment
- The ability to work successfully within a team, handling multiple projects, meeting tight deadlines under pressure, and contributing creatively to the ideation process.
The Perks
We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits:
- Flexi-leave
- Early finish Fridays
- Paid time off for Volunteering
- Generous Parental Leave & Pay
- Employee Assistance Programme
If you think this role is a good fit for you please apply now!
We value unique backgrounds and experiences to encourage and celebrate diversity. First Nations people, those identifying as LGBTQ+, people of all ages, people with disabilities, and people who are culturally and linguistically diverse are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.
