We're looking for a Delivery Lead to join our team in Melbourne. In this role you'll be senior leader within the Delivery team, responsible for steering the successful delivery of complex digital/CX programs and projects across your key account. You bring strategic oversight, delivery expertise, and commercial acumen to ensure work is delivered on time, on budget, and to a high standard.
You’ll lead from the front, taking hands-on ownership of high-impact projects and campaigns serving as the primary delivery contact for senior clients. You’ll partner closely with Client Services, Intelligence, Technology and Creative teams to shape briefs, define scope, and guide execution. Your ability to anticipate risks, solve problems, and adapt delivery approaches ensures projects remain agile and strategically sound. You bring strong delivery rigour, and commercial accountability to ensure projects and campaigns are delivered on time, on budget and to a high standard. Beyond delivery, you’ll mentor and support your direct reports fostering a culture of accountability, growth, and continuous improvement.
