– Non-Operational Staff Certified Agreement 2024-2028
Classification Level: 2 - 3 Employment Type: Permanent Full Time
Department / Team: Infrastructure
Reports to: Director of Infrastructure Supervises: NIL
Our Values
In making and implementing our decisions we will be guided by the principles of integrity, efficiency and
continuous improvement and exhibit the following core values:
Pride, Accountability, Respect, Open & Transparent, Opportunities for Employment,
Safety and Commitment
Position Objectives
You will be highly organised and detail-focused with the objective to support a busy Infrastructure
department. You will be assisting The Director of Infrastructure and Infrastructure teams ensuring smooth
office operations by managing documentation, communications, and scheduling.
The role is a fast-paced, high volume administrative role where you will be responsible for managing
enquiries, maintaining accurate system records, and supporting project administration activities across
multiple work streams. Key objectives include high-level workflow coordination, providing front-line client
service, maintaining accuracy in data management, and supporting team efficiency.
No two days will be the same and you will need to use your skills to ensure seamless business operations in
an office setting. Your business acumen helps you understand the purpose and background of Local
Government work. You will perform various tasks to free up departmental managers for other
responsibilities. As an Administration Officer, you should be comfortable with office methods, systems,
equipment, and software packages.
Key Responsibilities
- You will be a first point of contact for face-to-face and telephone enquiries providing accurate and up to
date business and service information at the Depot ensuring all customers inclusive of staff requests
are accurately captured and are attended to in a professional and timely manner.
- You will be proactive, reliable, and confident working in a structured high-volume environment. You
take pride in accuracy and enjoy supporting teams through strong administrative coordination
managing the day-to-day responsibilities to support daily operations.
- Key responsibilities include scheduling meetings, filing documents, reporting, record storage, office
maintenance, raising purchase orders, assistance with stores, fleet administration and dealing with
suppliers and quotations.
- Documenting the processing and arrange and provide quotes to customers for Private Works requests
in conjunction with the Infrastructure Department.
- Provide a high level of administrative support and exceptional customer service to employees and
community.
- Undertake data entry and basic data analysis using spreadsheets or specialist software.
Position Description – Administration Officer - Infrastructure
Authorised by: Martin Leech Chief Executive Officer Date of Review: April 2026
