About the Role
This is a busy and varied role that sits at the centre of our operations team. Working closely with field staff, clients, suppliers and management, you will support the day to day coordination of projects and maintenance works while helping to maintain a high level of customer service.
The successful applicant will be organised, able to manage competing priorities and comfortable working in a fast paced environment where no two days are the same.
Key Responsibilities
- Answering incoming phone calls and customer enquiries
- Scheduling and coordinating field staff across maintenance and landscape projects
- Planning and organising daily, weekly and forecast work schedules
- Preparing scopes of work and organising job requirements
- Managing project documentation and administrative tasks
- Monitoring job progress and updating schedules, databases and variations as required
- Ordering materials and coordinating supplier requirements
- Liaising with clients, suppliers, subcontractors and field personnel
- Providing regular job status updates to management
- Supporting the successful delivery of projects and maintenance programs
- Training Provided
We will provide training in:
- Internal systems and processes
- Project scheduling and workflow management
- Budget monitoring and reporting
- Procurement and ordering processes
- Industry specific operational procedures
Skills and Experience
Essential
- Strong organisational and time management skills
- High attention to detail and accuracy
- Excellent written and verbal communication skills
- Ability to prioritise and manage multiple tasks
- Strong problem solving skills
- Ability to work efficiently in a fast paced environment
- Professional and customer focused approach
- Strong computer skills including Microsoft Office
Highly Regarded
- Previous experience in project coordination, scheduling or administration
- Experience within landscaping, construction, maintenance or a related industry
- Understanding of project administration and operational processes
- Experience coordinating field based teams
- ServiceM8, Hubspot and Xero knowledge
What’s in it for You?
- A supportive and organised team environment
- Ongoing training and professional development
- Opportunities for career progression
- Team social events
- Long term career opportunities within an established business
About Us
We are a Brisbane based landscaping and maintenance company delivering quality services across residential and commercial sectors.
Reporting directly to the Operations Manager, this role plays an important part in keeping jobs scheduled, documented and delivered efficiently from commencement through to completion.
Interested?
If you enjoy being organised, solving problems and helping teams stay on track, we’d love to hear from you.
