DAILY RESPONSIBILITIES
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Assists members with choosing eyeglass frames and lens options appropriate to prescription.
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Fits and adjusts lenses to eyeglass frames. Dispenses eyeglasses and contacts.
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Measures member’s eyes for pupilary distance to determine spectacle placement.
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Answers questions and addresses problems regarding prescriptions, merchandise, and services. Refers to physician when appropriate.
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Processes sales. Organises and fills member spectacle and contact lens prescriptions.
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Stocks department equipment, merchandise, and supplies. Follows department procedures and standards for production, record keeping, merchandising, and merchandise storage. Cleans department.
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Counts register at sign on. Ensures the register’s cleanliness. Orders change, cash increases and loans when needed. Makes witnessed drops/deposits of excess funds to the vault; orders cash increases and counts own register at shift end to maintain accurate register funds.
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Receives accurate payment for merchandise; makes change; processes credit and debit charges according to proper departmental procedures for paperwork and the performance of duties.
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Exercises discretion and confidentiality with all patient information.
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Follows proper Optical Centre, general safety and security procedures, and standards.
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Assists in other departments of the warehouse as necessary.
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Provides prompt and courteous customer service to members, employees, and suppliers.
Non-Essential Functions and Tasks:
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Assists in other departments of the warehouse when necessary.
Qualifications (industry-specific skills that candidates should possess):
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Education/Training: High school certificate or higher
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Licenses/Certifications: None.
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Experience: Cashier or comparable experience
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Knowledge/Skills: Optical experience is essential – Level 4 Optical dispensing preferred.
