We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.
Central Operations keeps our business moving. Our team supports, coaches, and empowers our retail teams across the country. We help them be at their best, so they can deliver the best experiences for our team members and customers every day.
About the Role
As a Labour Standards Analyst, you will play a key role in maintaining and evolving the labour models that support how Coles deploys its workforce across our store network.
You will help ensure our existing labour standards and workforce planning models remain accurate and reflective of how stores operate today, while also developing new modelling to support future operating models and initiatives through the Future Stores Program.
You will
- Maintain, review and improve existing labour standards and workforce planning models
- Build/update labour models to support initiatives, operating model changes and new processes
- Use store knowledge, data and operational insights to create tangible, practical outputs that support workforce deployment decisions
- Ensure workforce planning systems accurately reflect store processes, work requirements and productivity expectations
- Apply a structured and well-documented approach to modelling, validation and process design
- Work closely with stakeholders to understand operational changes and identify downstream impacts across different areas of the store
- Translate complex information into clear, practical insights that can be easily understood and applied
About you and your skills
We’re looking for someone with strong store operations experience who is curious, adaptable and keen to develop their analytical and modelling capability. You’ll enjoy understanding how stores work, solving problems and using data to turn operational knowledge into practical solutions.|
You will have
- Strong experience in store operations, with a good understanding of store processes, workload and how different departments interact
- The ability to quickly understand new concepts, processes and ways of working
- A structured and process-driven approach, with strong attention to accuracy, documentation and consistency
- Strong problem-solving and systems thinking skills, including the ability to identify how a change in one area may impact other parts of the store
- Confidence working with numbers and data to identify trends, test assumptions and support decisions
- Intermediate Excel and PowerPoint skills (experience with SQL, Power Query or Power BI is advantageous, but not essential)
- The ability to communicate clearly and work effectively with a broad range of stakeholders
- A willingness to learn, embrace change and adapt as priorities and requirements evolve
Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.-
Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
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Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
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Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
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Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
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Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
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Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]
Job ID: 187936
Employment Type: Full time
