Make meaningful impact in a values-driven organisation
At Murrumbidgee Irrigation (MI), we’re proud to be a regional leader delivering innovative irrigation solutions and supporting the communities we serve. Our job is simple - to deliver water in the best way possible. Are you looking to launch your career in IT? We have an exciting opportunity for an enthusiastic IT Support Officer to join our team. In this role, you will provide day-to-day support to end users, contribute to the operation and maintenance of our IT infrastructure, and gain hands-on experience across a range of technologies. You will be part of a collaborative team that genuinely values innovation and continuous improvement, a great environment to grow your skills and kick-start your IT career.
Why join MI?
We offer:
- Competitive remuneration and access to salary packaging options
- Career development through mentoring, training and internal mobility
- Company benefits including annual skin checks and flu shots, an annual fitness payment, life insurance cover and access to other wellbeing initiatives.
- A culture built on Clarity, Connection, Vulnerability and Improvement
About the role
MI is looking for an enthusiastic IT Support Officer with a passion for information systems and technology, excellent customer service and a continuous improvement mindset to join our Information Systems Team. This role is a permanent, full-time position based in Griffith, NSW.
Key Responsibilities
- Maintain IT asset records, knowledgebase, and other support documentation.
- Provide frontline service and support for information systems and technology.
- Ensure that IT support requests are triaged, escalated, and resolved in a timely manner.
- Contribute to the continuous improvement of IT support processes.
- Assist with broader IT projects (Systems maintenance, hardware management, etc)
- Perform IT user & system administration, and deployment of IT hardware and software
What you’ll bring
- Demonstrated comprehension of Microsoft Windows and Apple operating systems and related technology.
- Understanding of information technology systems and strong problem-solving and analytical skills.
- Enthusiasm for learning and developing technical skills.
- Demonstrated experience in providing excellent customer service and support
- Be currently undertaking or have completed a tertiary qualification in Information Technology or a related field
- Ability to apply and implement basic cybersecurity principles.
- A high level of initiative, the ability to think laterally and work autonomously and within a team as required.
- Ability to foster a positive and productive relationship with internal stakeholders and share knowledge and learnings.
- Commitment to a strong safety culture and a preparedness to ‘walk the talk’.
- Current ‘C’ class motor vehicle licence.
For specific position enquiries, please contact Robert Carden at MI on (02) 6962 0200 or via email at [email protected]
Please complete the online , and attach the following documents:
- Cover letter addressing your ability to meet the Selection Criteria (listed in the advertisement as Requirements) - please include details and any evidence of relevant work experience and qualifications (at least one paragraph for each dot point)
- CV / Resume
If you require further information, please refer to the FAQ's on the careers page, or contact the Team at MI on (02) 6962 0200 | [email protected]
