Bare is Australia's most highly rated end of life business - supporting Australian families through the hardest time in their life.
We are a company dedicated to providing accessible, affordable end-of-life care to change the way that Australians deal with death. Our aim is to change the game in the funeral industry which has long provided expensive, traditional, cookie cutter services that don't always meet the needs of the modern Australian.
By combining empathy with technology, we're creating end-of-life experiences that are simple, personalised and affordable. In only five years, we've served more than 50,000 families, have become Australia's most awarded end-of-life provider (with awards in customer service, innovation and digital disruption), and have built a team of more than 200 people committed to changing the way Australians deal with end-of-life. And we're just getting started.
Hear more about our story here!
About the Role
Service Delivery Specialist (SDS) is the unified ground role. It brings together two streams of work — service support and return of ashes — under one role and one career path. We've designed it this way because the people we work with don't fit into traditional funeral-industry silos. The work is varied, hands-on, and meaningful.
This role suits people who take pride in helping families through one of the hardest moments of their lives. Some people in this role want breadth across all of it; others want to specialise deeply in one part. Both paths are real, and we'll shape the work to what suits you. You'll be on-site at funerals and memorials, at residences delivering ashes, and at our hub keeping operations running at the mix that's right for you.
Key Responsibilities
Service Support
On-site at funerals and memorials, supporting families, celebrants, and our service conductors.
Set up venues, flowers, orders of service, AV equipment.
Operate music, slideshows, livestream and broadcaster setups.
Carry coffins, support pallbearing, manage hearse loading and unloading.
Read the room and provide presence without intruding.
Remain composed and adaptable when last-minute changes arise.
Return of Ashes
Coordinate the return of ashes to families across the region.
Liaise directly with families to arrange the best possible return experience.
Hand-deliver ashes at residences with the care and presence that moment requires.
Contribute to a customer experience that is exceptional, flexible, and patient.
About You
You are:
Compassionate, composed, and empathetic — you genuinely care about helping families through grief.
Reliable, professional, and calm under pressure.
Physically fit and capable of safe manual handling, including team lifts.
Comfortable using basic technology (AV systems, music, laptops).
A team player with excellent communication skills.
Someone who values dignity, respect, and quiet professionalism in every task.
Experience We Particularly Value
Healthcare background — nursing, aged care, hospital, ambulance, allied health.
Funeral industry experience — services, mortuary, ROA, or related work.
Hospitality or events background where you've managed setups and live customer interaction.
We are looking for experienced candidates who can step into the work with limited ramp-up time and bring confidence from day one.
Requirements
Full, valid driver's licence and own personal transport.
Current Police Check (or willingness to obtain).
Working with Children Check (or willingness to obtain).
Full working rights in Australia.
Mobile phone.
Ability to commit to a reliable roster, including some weekend and on-call work.
Strength and fitness to handle manual handling as part of a team.
What's in it for me?
Someone in our end-of-life team recently described their role this way: "This is the most impactful work I've ever done. I feel lucky to be able to help people that truly need support." So, there's that. We've also been named one of the 2026 Top 10 Inspiring Workplaces across Australasia — proof that our people-first culture is more than just talk. #PeopleFirst
In addition, we offer:
- Great opportunities for personal growth, promotion, and career development
- Work-from-home flexibility — with plenty of autonomy and trust
- A friendly, fun, and supportive environment — people genuinely love what they do at Bare
- Competitive remuneration package
- The chance to make an impact at one of the most critical moments in someone's life
The main reason you'll join, though, is because you believe in what we do and are excited to truly transform an industry.
Sound like you? Apply now with your CV and a cover letter telling us why you want to be part of Bare.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
