- Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?
- Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?
- Do you want to be Part of the Information Management and Technology Services (IMTS) Branch which is resppnsible for some of the agency’s most critical ICT programs, including developing the technology behind Australia’s first National Anti-Scam Centre and the Australian Government’s new merger regime, the largest change to Australia’s mergers regime since the establishment of the Trade Practices Act 50 years ago.
Then this is the place for you! At the ACCC, we’re proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It’s why we’re driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It’s why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. At the ACCC, we believe the best version of you is the one that’s true to who you are – and that’s the you we want working alongside us.
We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full-time, part-time or job-share basis.
Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply.
What you will do as the Assistant Director, Business Analyst
The ACCC is looking for flexible individuals capable of working under limited direction to perform a range of business analysis related duties, including project delivery, managing and mentoring more junior Business Analysts, and taking on responsibilities for the Business Analysis competency within IMTS.
You will contribute to project, program and organisational success by working closely with business, technical, and project teams to gather, validate, and document requirements. You will be involved in all parts of the project lifecycle and play an important role in supporting the business teams to transition to new ways of working.
As the Assistant Director, Business Analyst, you will:
- Lead a team of professionals, role modelling our leadership behaviours, supporting a professional and collaborative working environment, coaching, giving continuous feedback, resolving conflict and facilitating career development.
- Manage and foster relationships with internal and external stakeholders to understand the business domain, elicit requirements, challenge assumptions, and secure alignment.
- Analyse the problem domain, its processes, systems and data, to build domain expertise and guide solution design, discover new solution opportunities, identify business impacts, and mitigate project risks and issues.
- Capture knowledge, requirements/features, and designs in documents, presentations, and backlog items to direct project deliverables, communicate ideas and concepts, and inform team decision-making.
- Collaborate with product owners and project management to build and refine product backlogs to ensure the most appropriate prioritisation and delivery scheduling aligned to business value.
- Engage in all Scrum events, assisting with sprint planning, backlog refinement and ordering, requirements comprehension, and delivery improvements.
- Support user acceptance testing, production verification testing and release management, to assure quality outcomes and maximise delivery efficiency.
- Participate in and drive the continual improvement of ways of working.
About you
In order to succeed in the role, you will have:
All candidates are expected to meet the APS Integrated Leadership Profile (ILS) for the classification advertised. Follow the link for more information on the ILS. This role in particular requires:
- Demonstrated ability to lead and develop Business Analysts through effective management, guidance and mentoring, while building and maintaining productive relationships with stakeholders at all levels in a fast-paced and large complex people-centred organisation.
- Experience leading and driving digital transition and helping to embed change, including leading large programs of work.
- Ability to identify risks and benefits of existing and proposed solutions and communicate effectively to influence the strategic direction of ICT delivery for the benefit of its users.
- Demonstrated ability to work collaboratively with business stakeholders and multidisciplinary delivery teams to elicit and define business requirements and user stories and contribute to the design and delivery of fit-for-purpose solutions that meet organisational needs.
- Demonstrated ability to analyse complex business processes, data and products to identify risks, benefits and improvement opportunities, while effectively prioritising competing demands and collaborating with stakeholders to deliver outcomes within required timeframes.
- Relevant tertiary qualifications or at least 5 years’ experience.
- The preferred applicant will be required to obtain and maintain a security clearance at the Baseline level. For information about the security clearance process, please refer to the AGSVA website.
The following job specific criteria are also highly desirable:
- Experience working within the APS.
- Experience in agile methodology.
- The ability to apply user-design principles in an ICT agile delivery setting.
To find out more about us and the role, please read the Candidate Kit.
How to apply
You’ll be asked to upload your resume (maximum 2 pages) and respond to the following 2 behavioural questions with a maximum response of 300 words per question.
When responding to the questions, please take into consideration the role, responsibilities, and selection criteria.
- Please describe how you have applied business analysis skills and techniques to improve a business process and/or system.
- Please describe how you have effectively worked as part of a multi-disciplinary project team to deliver high quality and timely outcomes.
Important: The recruitment platform will be unavailable due to scheduled system upgrades from 9:00 PM (AEST) Friday, 14 August 2026 until 9:00 AM (AEST) Sunday, 16 August 2026. Applicants will be unable to access the system or submit applications during this period and are encouraged to lodge their application outside of these times.
Salary: EL1 $127,908 - $141,555 (plus 15.4% superannuation)
Contact Officer: Stacey Sterland, (02) 6243 1038
Applications Close: 11:00pm (AEST), Sunday 23 August 2026
