About us
Inkerman Medical Group is a long established family medical clinic in St Kilda East, specialising in family, women's and children's medicine. We are looking for a friendly and EXPERIENCED casual medical receptionist to join our vibrant and dynamic team, long term.
The role
You will be the first point of contact for all our patients and therefore be the first impression of our practice. You will need to be well-presented, courteous and committed to providing excellent customer service. The ability to show empathy to patients, a commitment to address their concerns and work as part of a team is paramount. Some of the duties include:
- Ensuring the highest level of quality care and service delivered to patients
- Supporting the GP's, Business Manager and Assistant Manager
- Answering calls and booking in patients
- Patient Billings
- Liaising with medicare, TAC and other insurance companies
- Ensuring confidentiality and management of patient records
- Multitasking and prioritising workload
- Ability to work a flexible roster
- Ability to work in a face paced environment
- Positive attitude and good team player
- Must have full work rights
***Previous experience in the role is required is required. To apply please attach your resume and covering letter.**
Experience with Best Practice software is preferable.
Work Remotely
Job Type: Casual
Pay: $32.00 – $36.00 per hour
Application Question(s):
- Do you have full work rights? Please do not apply if you are on a working holiday visa or student visa.
Experience:
- Medical receptionist: 1 year (Required)
Language:
Work Location: In person
