Do you love cars and great customer experiences?
At Karmo, we’re reinventing car ownership with flexible vehicle subscriptions that make driving simple, affordable and fun.
We’re growing fast and looking for a Customer Experience Team Leader to lead our team and deliver an outstanding customer journey from enquiry to delivery.
What You’ll Be Doing
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Guide customers to the best vehicle subscription for their needs.
- Lead, coach and motivate your team while working closely with the State Manager.
- Deliver outstanding service that drives loyalty and repeat business.
- Hit monthly subscription and growth targets.
- Manage the lifecycle such as customer onboarding and subscription renewals/returns.
- Collaborate with operations, sales and delivery teams to keep things running smoothly.
- Handle customer feedback and resolve issues quickly and professionally.
What You’ll Bring
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Automotive experience in a Dealership or Rental space is essential.
- A current, valid Australian Driver’s Licence is a must
- Passion for people and problem solving.
- Leadership skills or readiness to step up into a lead role.
- Strong communication and attention to detail.
- Positive attitude and drive to grow with an expanding business.
What's In It For You
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On-target earnings of $75,000 – $85,000 per year
- Fully Maintained Vehicle, Fuel Card and Toll Tag (T&Cs apply)
- Monday to Friday roster – enjoy your weekends!
- Redcliffe, WA
- 8 Weeks Employer-Paid Parental Leave
- Family Vehicle Subscription Discount
- High Volume Opportunities
- Join a Growing, Forward Thinking Business Changing the Automotive Space
About The Company
Karmo is Australia’s largest car subscription provider, leading a fast-growing movement toward flexible, affordable, and convenient vehicle access. Our innovative model lets customers regularly swap cars to suit their changing needs, offering a smarter alternative to traditional car ownership.
How To Apply
If this role sounds like you, please click on the apply button & follow the prompts. We will get in touch if you are shortlisted for this opportunity.
*You must have relevant qualifications & experience to be considered for this position. We will only be contacting those who match the criteria. All shortlisted applicants will be required to undertake a pre-employment check including police and medical check*
Please visit https://karmo.co/ for more information
