Working with Southern Cross Care means you are valued, supported, and rewarded. Our Bee Well program gives you great discounts on groceries, travel, and health insurance, plus resources to boost your wellbeing. You will also enjoy salary packaging to help you take home more pay while building a career that makes a real difference.
In this role, you will coordinate the marketing, sales, and settlement of retirement living spaces. You will help prospective residents find their ideal home and promote lifestyle activities across our retirement living locations.
Key responsibilities include:
Efficient and responsive handling of enquiries, facilitating inspections, guiding residents through the application and contracts processes ensuring a smooth transition through to settlement and beyond.
Achieving sales targets (KPIs) and completing monthly sales reports.
Ensuring all sales collateral and promotional materials are accurate and current.
Participating in sales and marketing activities.
Updating the CRM database and building positive relationships through community networking and local events.
Effectively collaborating with retirement living managers, contract administration, and refurbishment teams to ensure the sales journey consistently meets SCC standards and exceeds resident expectations.
For further details regarding the scope of the role, please refer to the position description.
We are looking for people who will be the difference in the lives of our residents and clients. To be successful in this role, you will have:
Proven sales experience with a strong customer service approach and empathy for older people.
Good communication skills and experience using Google Workspace and CRM databases.
A basic understanding of the Retirement Village Act.
A current driver's licence.
Real estate licence or past experience in retirement living or aged care homes is desirable.
Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.
When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.
Apply online: careers.southerncrosscare.com.au/jobs/search
Enquiries: [email protected]
Applications close: 01 September 2026
