Caulfield Family Medical Practice is a well-established family general practice with 3 GPs, 2 nurses, an Optometrist, a Podiatrist and 2 receptionists.
We are seeking an experienced part time Medical Receptionist 1-2 regular weekdays and increasing to cover a receptionist on leave.
Key Responsibilities
- To provide a high quality point of contact for all patients and customers
- To provide full administration and support services to all medical and allied health practitioners
- Ensure all patients and visitors are received in a friendly, prompt and helpful manner, either face to face or over the phone
- Maintain a high level of accuracy when recording and maintaining patient, clinic and service information
- Maintain confidentiality of patient and practice information
- Ensure that medical or other billing is carried out correctly including batching and transmission for Medicare, Department of Veteran Affairs, Immunisation uploads on a daily basis
Preferred Criteria
- Previous relevant Medical Reception experience
- Well-developed verbal and written communication skills
- Intermediate level computer literacy
- Ability to provide effective customer service in a professional manner
- Ability to work autonomously and as part of a team
- Efficient organisational skills and the capacity to take initiative, to follow instructions
- Knowledge of medical terminology and health systems (e.g. Medicare) is highly desirable
- Knowledge of Pracnet or similar Practice Management System for taking appointments and billing
Please note that only successful candidates will be contacted who meet the essential criteria.
Job Types: Part-time, Casual, Permanent
Pay: From $33.05 per hour
Benefits:
- Employee discount
- Employee mentoring program
- Professional development assistance
Work Location: In person
