About the role
As a Family Store Manager, this is your opportunity to lead the daily retail, administrative & recycling operations of the Family Store, supporting The Salvation Army's mission and values while delivering a positive community impact.
Reporting to the Corps Officer, this is a permanent, full-time position, based in Stafford, QLD.
How you will make an impact
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Lead the day-to-day operations of the Family Store, ensuring a well-presented retail environment, excellent customer service and appropriate stock levels.
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Drive store performance by identifying opportunities for growth, promotion and operational improvement, and contributing ideas to enhance outcomes.
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Oversee stock control processes, including receiving, pricing, merchandising and disposal of stock in line with organisational standards.
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Manage store finances, including cash handling, banking and supporting the overall financial performance of the store.
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Lead, support and develop staff and volunteers, fostering a positive, productive and customer-focused team culture.
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Build strong relationships with internal and external stakeholders while ensuring compliance with safety, security, administrative and organisational requirements.
What you will bring
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Proven experience in retail management, ideally 5+ years.
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Demonstrated people management skills with an emphasis on volunteers and the community.
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Strong communication and organisational skills with a positive, team-focused approach.
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Current valid driver’s licence.
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Current first aid certificate, or willingness to obtain one.
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A national police record check is required.
What we offer
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Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
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Flexible working arrangements.
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Access to EAP and health & wellness initiatives incl Fitness Passport
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Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
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Ongoing training and development opportunities that enhance on the job skills and proficiency.
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Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
How to apply
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
Applications will close as soon as a suitable candidate is secured.
