Job description
Agency Department of Corrections Work unit Rehabilitation and Reintegration Division
Job title Administrative Support Officer Designation Administrative Officer 3
Job type Full time Duration Ongoing
Salary $68,776 - $73,898 Location Darwin
Position number 34679 RTF 350411 Closing 30/06/2026
Contact officer Julie Ngahere, Manager at [email protected]
About the agency https://corrections.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=350411
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
This position is the first point of contact for enquiries to Rehabilitation and Reintegration unit. This position is responsible
for general administrative duties, including processing invoices, booking travel and minute taking, efficient and effective
program delivery administration, records management and the logistics of events management.
Key duties and responsibilities
1. Provide high level administrative support to Rehabilitation and Reintegration unit senior staff, schedule meetings,
including taking minutes, data entry and record management in TRM (Territory Records Manager).
2. Maintain the first point of contact for the business unit for telephone calls, emails correspondence and undertake general
day-to-day duties, including escorting external providers through the centre as required.
3. Maintain resources and take responsibility for purchasing and processing accounts for payment including those by
Corporate Credit Card.
4. Input data pertaining to program scheduling of offenders and maintain accurate records.
5. Co-ordinator travel and accommodation as required, for staff and visitors using TRIPS (Travel Request Information
Processing System),
6. Required to work autonomously to deliver the day-to-day operational requirements within stringent timeframes. More
complex tasks and processes to be initiated through consultation with the senior staff in the unit.
Selection criteria
Essential
1. Demonstrated ability to undertake a range of administrative and secretarial duties, and experience in office procedures,
including arranging travel, payment processes, supply management and records management.
2. Good oral and written communication and interpersonal skills to interact effectively with people of diverse cultures,
including staff at all levels and external clients in professional manner.
3. Proven experience in an administrative role with a demonstrated competency in the operation of Microsoft Office, and
other NTG systems including NTG Pay and TRIPS, or the ability to learn new systems.
4. High degree of honesty/integrity with a proven ability to exercise confidentiality, use sound judgement, tact, and
discretion in dealing with colleagues and clients in a sensitive and changing environment.
5. Well-developed organisational skills and proven ability to effectively manage workloads in order to meet tight deadlines,
whilst working under pressure with minimal supervision and being able refer matters to others where needed.
6. Ability to respond positively to change and participate in a team environment to provide an effective, efficient, and
professional client service.
7. An ability to interact effectively with people of diverse cultures, whilst maintaining a pleasant and polite manner.
Further information
The Department of Corrections has a Smoke Free Policy. Staff are not permitted to smoke anywhere on Departmental
premises, facilities or in vehicles, nor whilst working off-site. The preferred applicant/s will be required to complete a pre-
employment questionnaire, and the successful applicant/s will be required to undergo a criminal history check (confirmed
by fingerprints and name check) prior to commencement of employment. An adverse criminal history will not necessarily
exclude an applicant from this position. All Department employees are subject to random drug and alcohol testing.
