Operational Contract Support Officer - Claims Processing
Organisation/Entity: Transport For NSW
Job category: Projects
Job location:
Milsons Point, NSW, AU, 2061
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Job reference number: 109354
Employment type: Permanent Full-Time
Salary range: $92760.0-$97481.0
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You’re agile, keen and open to meaningful work and opportunities that come your way.
You'll make a tangible impact on the people of NSW, using your claims and contract administration skills to help build a sustainable and thriving transport network for generations to come.
In this role, you'll:
Work as part of a team delivering contract administration and payment processing for regional project teams, suppliers and contractors, you'll ensure all transactions comply with NSW Government policy and the Security of Payment Act (SOPA).
This role will see you process contract and panel agreement payments to agreed standards, prepare payment certificates, manage purchase order requests and variations, and maintain accurate data across contract and payment systems. You'll navigate a busy environment where competing priorities and multiple payment claims require strong organisational skills and the ability to work collaboratively with stakeholders across various geographical locations.
You will broker relationships and drive compliance across a complex contractual landscape, ensuring timely and accurate processing that supports Transport's operational delivery.
For more information, view a copy of the role description and information pack.
About you
Your strong financial acumen and attention to detail—formed across finance, administration, or contract management roles—will see you excel in processing claims and managing payment schedules whilst overcoming the challenge of balancing competing work priorities. You're recognised as organised and reliable, skilled at data management and systems administration, and experienced in financial compliance, payment processing or contract administration. A Certificate IV in Business, Administration, Finance or Accounting (or equivalent professional experience) is essential.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM Wednesday 22 July 2026
For more information about this role, please contact
[email protected].
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
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