Federal Coffee Palace is a unique venue in the heart of Melbourne’s CBD. It is known to regulars and tourists as a haven for enjoying Melbourne’s best food and coffee.
We are looking for an enthusiastic and reliable Full-Time Café Supervisor to join our team and take a leading role in the daily operations of the Café & Kiosk.
If you love great coffee, creating a warm and welcoming environment, and supporting a smooth, efficient service, this is an excellent opportunity to grow your career.
About the Role
As a key member of our leadership team, you will oversee front-of-house operations throughout the week, including weekends. You will be responsible for supporting staff, upholding service standards, and maintaining a positive, motivated workplace culture.
Key Responsibilities:
- Oversee daily front-of-house café operations.
- Lead, support, and motivate the team.
- Deliver warm, efficient, and consistent customer service.
- Manage opening and closing procedures for both the Café and Kiosk.
- Assist with training and onboarding new team members.
- Maintain food safety, hygiene, and workplace health standards.
- Handle POS operations, cash management, and basic troubleshooting of inhouse systems
- Work collaboratively with kitchen, barista, and management staff.
- Help drive service efficiency and operational improvements.
What We’re Looking For
- Previous experience as a café supervisor or senior all-rounder
- Strong customer service and communication skills.
- Ability to stay calm, organized, and solutions-focused during busy periods.
- A hands-on leader with a positive, team-first attitude.
- Must be available to work weekends and Public holidays.
- Understanding of the Restaurant Industry Award (advantage but not essential).
What We Offer
- Full-time salary of $68,000 - $73,500 plus superannuation.
- Supportive, friendly team environment.
- Training and development opportunities.
- The chance to genuinely contribute to service quality, team culture, and guest experience.
- Stability and long-term career potential within a growing business.
How to Apply
Please send your resume and a brief cover letter to [email protected]
We look forward to hearing from you!
