Project Manager - Partnerships and Programs
SNSW Grade: 9/10 - The package includes base salary ranging from $130,705 - $157,430, plus employer superannuation contributions and annual leave loading
Employment Type: Temporary full time upto 6 months
Location : Sydney Haymarket / Parramatta. In office presence required as per DCS directive
About the Team
This role sits within the Service NSW Partnerships Projects & Insights division. Our team partners with government agencies to deliver programs that make it easier for customers and partner agencies to access support and services across NSW. We work collaboratively with a diverse range of internal and external stakeholders to drive meaningful outcomes and improve service delivery.
This is an opportunity to contribute to high-impact, fast-paced projects that deliver tangible benefits for communities across the state.
About the Role
We are seeking an experienced and motivated Project Manager to lead the delivery of complex and high-profile programs and projects.
Working across a diverse portfolio, you will be responsible for driving projects from initiation through to completion, ensuring outcomes are delivered on time, within scope, and aligned to strategic objectives. You will work closely with partner agencies and engage with senior stakeholders across government to navigate challenges, build consensus, and achieve successful outcomes.
Your Day-to-Day
In this role, you will:
- Lead the delivery of a complex portfolio of projects with competing priorities and tight deadlines.
- Make informed decisions and adapt quickly in a dynamic and changing environment.
- Build and maintain strong relationships with partner agencies and stakeholders, including managing challenging issues and complex expectations.
- Proactively identify, assess, and manage project risks and dependencies.
- Ensure project activities remain aligned with intended business and community outcomes.
- Contribute to continuous improvement initiatives that enhance program and project delivery practices.
To Be Successful in This Role, You Will Demonstrate
- Proven experience delivering complex projects and programs from planning through to implementation.
- Strong stakeholder engagement and relationship management skills, including the ability to influence and negotiate across diverse groups.
- The ability to effectively manage competing priorities and deliver outcomes in a fast-paced environment.
- Experience leading cross-functional teams and fostering collaboration to achieve shared objectives.
- Strong communication skills, with the ability to provide clear, practical, and outcome-focused advice.
- A proactive, accountable, and solutions-focused approach to work.
To apply:
Provide a short covering letter (not exceeding 1 page) and up-to-date resume (not exceeding 4 pages) that details your experience and how you meet the capabilities of the role.
Salary Grade 9/10, with the base salary for this role starting at $130705 base plus superannuation
For enquiries relating to recruitment please contact Jyostna Channamadhvuni via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Monday, 29 June 2026 @ 9:59 am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
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