The Collective Initiative (TCI) is a fast-growing organisation working in partnership with Dream Maker Community Services (DMCS), a well-known and nationally recognised NDIS service provider. DMCS is dedicated to empowering people with disabilities through tailored, person-centred care. Together, we are driven by a shared commitment to delivering impactful support that promotes independence, dignity, and meaningful community participation.
We are committed to keeping children and young people safe. We have clear child-safe policies and procedures, and all staff, contractors and students must follow them at all times.
About the Role
We are seeking experienced Female Support Workers with a strong background in supporting individuals with complex needs, including challenging behaviours, Post-Traumatic Stress Disorder (PTSD), schizophrenia, suicidal ideation, and religious delusions.
The successful candidates will provide compassionate, person-centred support while maintaining a safe and respectful environment. You will be confident in using positive behaviour support and effective de-escalation techniques, promoting independence and dignity, and responding appropriately to situations involving mental health and emotional distress.
Experience and confidence in medication administration, following prescribed medication protocols and organisational procedures, is also required.
Key responsibilities include:
- Providing person-centred support tailored to individual needs and goals.
- Supporting individuals experiencing challenging behaviours and mental health symptoms.
- Recognising and responding appropriately to suicidal ideation and changes in mental state.
- Using calm, respectful and effective de-escalation strategies.
- Supporting medication administration in accordance with prescribed instructions and relevant policies.
- Promoting independence, choice, dignity and community participation.
- Maintaining accurate and timely documentation and reporting concerns appropriately.
- Working collaboratively with families, clinicians and other support professionals.
Key Responsibilities
- Build a positive, trusting, and consistent relationship through respectful communication and reliability.
- Manage the impacts of PTSD and schizophrenia using trauma-informed and recovery-focused approaches.
- Respond calmly and safely to challenging behaviours, using positive behaviour support strategies and de-escalation techniques where required.
- Assist with daily living tasks, including meal preparation, household duties, personal care (if required), and maintaining a safe and clean home environment.
- Follow all NDIS Practice Standards, workplace policies, and health and safety requirements to ensure high-quality support.Monitor the clients wellbeing and promptly report any changes in her physical or mental health.
- Maintain accurate shift notes, incident reports, and other documentation.
Essential Requirements
- Australian working rights
- Reliable and current driver licence
- NDISWC
- Working with Children's check
- Police Check
- Comprehensive care insurance
What We Offer
- Ongoing support and training
- Flexible working hours to suit your lifestyle
- Supportive and friendly team environment
- Opportunity to build a meaningful career in community care
- Thorough induction training to equip you with the skills and confidence to perform your duties effectively
- Salary sacrifice
- Counselling sessions
We welcome applicants from all backgrounds, including people from CALD communities, Aboriginal and Torres Strait Islander peoples, people with disabilities, and those of diverse genders and sexualities.
TCI takes pride in maintaining high standards of safety and compliance. All applicants will be required to complete our thorough screening and induction process, which includes verifying the legal right to work in Australia, holding a valid driver’s licence, Comprehensive Car Insurance, with access to a reliable vehicle, and providing an NDIS Worker Screening Check, Working With Children Check, and National Police Check.
If you're excited about the opportunity to make a real impact in the lives of others, we want to hear from you! Please note that only short-listed applicants will be contacted.
Apply today and start your journey with The Collective Initiative!
Job Type: Casual
Pay: $34.44 – $46.70 per hour
Experience:
- Disability Support: 1 year (Required)
Licence/Certification:
- Driver Licence (Required)
- WWCC and NDISWC (Required)
Work Authorisation:
Work Location: In person
