At Bene, we truly believe that our people are our greatest asset — and we work hard every day to ensure you feel valued, supported, and empowered to perform at your best. When you join the Bene family, you are not simply accepting a position — you are becoming part of a dedicated community committed to making a meaningful difference in the lives of older Australians.
Why Join Bene Aged Care?
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Permanent full-time employment, providing the stability and security you can rely on
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A supportive and collaborative workplace culture designed to help you thrive
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Ongoing professional development opportunities to advance your career
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Salary packaging benefits to maximise your take-home pay
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The opportunity to make a genuine and lasting difference in the lives of older Australians each and every day
About the Role
Are you a skilled problem-solver with a talent for keeping complex operations running seamlessly? Do you excel in fast-paced environments and take pride in delivering outstanding service? If so, we invite you to bring your expertise to our team.
Reporting to the People & Culture Manager, the Rostering Officer plays a critical role in ensuring safe, efficient, and compliant workforce rostering across our residential aged care services. This is a dynamic position where your contribution will be felt across the entire organisation.
As our Rostering Officer, your key responsibilities will include:
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Coordinating daily rosters across nursing, personal care, hospitality, and lifestyle teams
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Responding promptly to unplanned absences and arranging suitable replacement staff
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Maximising the utilisation of internal employees and minimising agency engagement wherever possible
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Maintaining accurate workforce records and updating roster changes in real time
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Publishing future rosters a minimum of two weeks in advance
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Ensuring roster allocations meet operational requirements and AN-ACC staffing obligations
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Processing roster changes and timesheet updates to support accurate payroll processing
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Monitoring staffing trends, identifying workforce issues, and escalating concerns appropriately
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Preparing employee roster documentation, including Standard Shift Change Letters
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Providing timely communication and support to managers, employees, and agency providers
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Building and maintaining positive working relationships across residential sites and corporate teams
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Contributing to continuous improvement initiatives within the Rostering function
About You
We are seeking a highly organised, resilient, and detail-oriented professional who is genuinely committed to delivering excellence. You will bring energy, precision, and a proactive attitude that positively influences those around you.
The ideal candidate will demonstrate:
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Previous experience in a rostering or workforce scheduling role
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Experience within the aged care, healthcare, or community services sector (highly desirable)
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Sound knowledge of Aged Care Awards, Enterprise Agreements, and rostering best practice
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Strong organisational, administrative, and time management capabilities
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Excellent communication and stakeholder engagement skills
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A high level of attention to detail and commitment to accuracy
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Proficiency in Humanforce workforce management software (highly desirable)
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The ability to work independently while contributing positively within a collaborative team environment
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Resilience, adaptability, and a customer-focused approach to service delivery
Pre-Employment Requirements
The successful applicant will be required to provide:
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A current National Police Clearance
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Evidence of current working rights in Australia
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Evidence of required vaccinations in accordance with Bene Aged Care policy
Apply Now
If you are an organised and customer-focused rostering professional ready to contribute your skills to a values-driven aged care organisation that genuinely invests in its people, we would welcome your application. Please submit your resume and a cover letter outlining your experience and suitability for the role. We look forward to hearing from you.
