Department: SS Support Services Executive
Department/Agency: Department of Communities and Justice
Location:
Newcastle, NSW, AU, 2300
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Req ID: 85174
Centre Supervisor – Reporting Services Branch
Location: Newcastle
Employment Type: Ongoing Full-Time
Salary: Clerk Grade 5/6 $102,936 to $113,579pa. + super + leave loading
Your role
Manage and develop people, technology and administrative systems within a busy Centre responsible for recording and transcription services.
What you’ll do
The Centre Supervisor performs tasks to manage and develop the people and technology resources and administrative systems of a Centre, whilst ensuring the provision of efficient, high quality and customer-focused sound recording and transcription services are delivered to internal and external customers.
Lead, coach, and coordinate resources to monitor proceedings at multiple courts and tribunals. Identify staff training requirements, emerging issues, and develop solutions to ensure provision of services.
You are a forward thinker who can forecast for holidays, unplanned absences, and staff training whilst attending any day-to-day rescheduling to cover resourcing availability and ensure the grade of service to clients is always met.
Respond appropriately to changing deadlines and unpredictable demands to ensure consistent levels of service within a Centre.
What we’re looking for
The ideal candidate will understand the team’s objectives and align operational activities accordingly. You will understand and comply with information and communications security and acceptable use policies, define and clearly communicate role accountabilities and responsibilities to achieve business outcomes.
A sound understanding or the ability to acquire knowledge quickly about the Reporting Services Branch.
Sound working knowledge or the ability to learn the DAT and TPM systems.
Ability to acquire knowledge and understanding to implement Remote Monitoring technology within the Centre
An understanding of the functions and procedures of NSW courts and tribunals
Download the Role Description
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
Work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
Targeted Question 1: Tell us about a time when you have helped employees to gain an understanding of a workplace change. What did you do? (Maximum 500 words)
Targeted Question 2: Give us an example of how you use technology in your role to increase efficiency and effectiveness? (Maximum 500 words)
Applications close 17th August 2026 at 11:59 pm
Got a question?
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Jana Moa on (02) 8757 1010 |
[email protected]
If you have any questions about the application process or would like to request a recruitment adjustment (for example submitting your application in a different format), please call Dean on 02 9765 3526 or email the recruiter
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
