1. Talent Acquisition & Onboarding: Manage end-to-end recruitment for headquarters and retail store
positions. Drive proactive candidate sourcing, structure inclusive selection processes, and deliver seamless
onboarding programs to integrate new talent effectively.
2. Payroll Management & Statutory Compliance: Oversee end-to-end payroll operations in collaboration
with external Australian payroll providers. Transition current payroll processes to standard Australian
systems/software (e.g., ADP or local standard tools). Manage statutory contributions including
Superannuation, leave entitlements (annual, personal, long service), and tax compliance.
3. Retail Operations & Employee Relations (ER): Act as primary HR partner for retail store managers.
Handle employee relations, grievances, disciplinary actions, and performance improvement plans (PIPs).
Oversee employment disputation and litigation support in close coordination with external legal counsel.
4. HR Systems, HRIS & Process Standardization: Supervise HRIS accuracy and maintain compliant
digital employee records. Standardize HR processes across leave tracking, benefits administration, and
evaluation frameworks, upgrading from legacy ad-hoc tools.
5. Talent Management & Performance Evaluation: Implement performance evaluation frameworks
tailored for office and retail teams to foster engagement and productivity. Identify training needs and
promote career progression across store networks.
6. Policy & Compliance Management: Maintain and update the Australian Employee Handbook, ensuring
strict adherence to Modern Awards, National Employment Standards (NES), Fair Work Australia
compliance, and workplace safety standards.
