This role is an exciting opportunity for a motivated person who not only has excellent administrative skills bit who also has outstanding customer service skills. We are seeking a team player to assist in the daily operations of our front desk. You must have the ability to multitask, be a hands on individual and be self-motivated.
Essential Criteria:
Minimum of 3 year experience working in a general practice
Duties include:
- All elements of customer service including telephone and face to face
- Processing payments and invoicing
- Basic administrative duties including scanning, filing, faxing, mailing etc
- Organising and management of appointments and patient enquiries
- Support general practice maintenance
- Excellent time management with fast pace and multi-tasking skills
- Caring and compassionate personality
- Proficient with medical specific software Best Practice
- Knowledge of Medicare Benefits Schedule
- Positive, with a strong work ethic, reliable, willing to learn new knowledge
Pay: $35.00 – $38.00 per hour
Ability to commute/relocate:
- Newcastle NSW: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical admin: 1 year (Required)
- Customer service: 3 years (Required)
Work Authorisation:
Work Location: In person
