Security Officer

Hunter New England Local Health District -
Newcastle NSW

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Job Details

Permanent | Part-time | Full-time
$33.12 an hour
6 hours ago

Benefits

Annual leave
Parental leave
Employee assistance program
Gym membership
Maternity leave
Salary packaging

Qualifications

Customer service
Driver Licence
First Aid Certification
Security
Security Licence
Communication skills

Full Job Description

Hunter New England Local Health District

Reference number

REQ684405

Occupation

Security

Work type

Various

Location

Newcastle, Hunter & Region

Salary Information

$65703.26 - $65703.26

Closing date

15 September 2026 at 11:59pm

Employment Type: Permanent Full Time and Part Time Opportunities
Position Classification: Security Officer
Remuneration: $33.12 Per Hour + 12% Superannuation + Salary Packaging
Hours Per Week: Up to 38
Requisition ID: REQ684405
Location: Calvary Mater Hospital - HNELHD Mental Health Centre, Waratah
Applications Close: Tuesday, 15th September 2026

About the Opportunity

Hunter New England Local Health District is seeking a Security Officer to provide a prompt and efficient security and emergency response service throughout the Calvary Mater Hospital and HNELHD Mental Health Centre, Waratah, and its buildings and grounds. The role is focused on maintaining a safe and secure environment for staff, patients and visitors.

The security service is focused on the protection of persons and minimising property loss and/or damage, with security services provided in accordance with relevant policies and procedures.

About the Role

As a Security Officer, you will:

Provide for the security, safety and protection of all staff, patients and visitors to campus as per the Safe Working Practices and in accordance with all relevant policies and procedures.
Monitor and control access to campus buildings and grounds in accordance with campus policies and procedures.
Conduct routine testing of alarms and security equipment required by security policy.
Respond and provide assistance to staff and visitors who may be confronted by aggressive person(s) as per established SWP's and Code Black Procedures.
Ensure incident reports are completed following response to any emergency, critical incident or breaches of security.
Undertake any Security/Administrative duties as directed by Security management.
Assist in enforcing the smoke free environment policy of HNE Health.
Act in accordance with the HNE Health Values Charter and NSW Health Code of Conduct; model behaviours that reflect the Excellence Framework (Every Patient, Every Time); and ensure work is conducted in a manner that demonstrates values of cultural respect in accordance with HNE Health's Closing the Gap strategy.
Take reasonable care that your acts and omissions do not adversely affect the health and safety of others, comply with any reasonable instruction that is given to you and with any policies/procedures relating to health or safety in the workplace, as well as notifying any hazards/risks or incidents to your managers.

The key challenge of the role is to provide a comprehensive security service within a constantly changing environment.

You will work closely with staff, patients and visitors to provide customer service; Facility Management to report security incidents on campus; clinical staff to assist with patient care; and Emergency Services to liaise with and assist Emergency Services.

About You

To be successful in this role, you will have:

Availability to work a 24/7 roster (8-hour shifts) including weekends and public holidays.
Demonstrated knowledge and experience providing security and customer service within a hospital environment.
Demonstrated ability to work positively in a team environment and to perform duties and tasks with minimal supervision.
Demonstrated effective written and verbal communication skills.
Demonstrated ability to produce accurate and legible security reports in an efficient manner using site-based computer systems.
Proven experience in communicating and responding to challenging and aggressive situations such as distressed persons, demonstrating empathy, integrity and resilience under various circumstances.
Must hold NSW 1A Security Licence; and a current relevant First Aid Certificate.
Demonstrated experience with a sound understanding of alarm systems, access control system, CCTV and Fire Indication panels.

If you take pride in your work, are committed to maintaining high standards and want to contribute to a safe environment for patients and staff at the Calvary Mater Hospital and HNELHD Mental Health Centre, Waratah, we would love to hear from you.

The Benefits

At Hunter New England Health enjoy a career where you're challenged by interesting work and by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

Sustainable Healthcare: Together towards zero
️ Proximity to shopping and other services
4 weeks annual leave (pro-rata for part time employees)
Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
Salary packaging options - up to $11,600 plus novated leasing
️ Fitness Passport for health and well-being - discounted gym options for you and your family

Employee Assistance Program (EAP) for staff and family members

Need more information?

Click here for the Position Description
about applying for this position

For role related queries or questions contact Meagan Kingston-Hogg on [email protected]

Essential Requirements

Current 1A Security Licence
Current First Aid Certificate
Current Unrestricted NSW Drivers Licence

Additional Information:

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. by contacting SalaryPackagingPLUS! via [email protected] or 1300 40 25 23.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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