Administration & Customer Service – Graphics Department
Extreme Marquees is looking for a friendly, organised and motivated Administration & Customer Service team member to join our Brendale office.
This is a varied office-based role involving general administration, customer service, sales support and coordinating customer artwork. You’ll be joining a friendly and supportive team in a busy, fast-paced environment.
ABOUT THE JOB
The role will include:
- General administration and office duties.
- Answering and directing phone calls.
- Communicating with customers via phone, email and in-person.
- Providing customers with prices and quotations.
- Making follow-up calls to existing customers.
- Assisting and supporting our sales team.
- Data entry and updating customer and order information.
- Learning the basics of other roles to assist and fill in as required.
- Coordinating customer artwork and graphics requirements.
- Liaising with customers regarding their artwork, changes and approvals.
- Communicating with our graphic design team to coordinate customer artwork.
- Following up artwork approvals and helping keep orders progressing on time.
THE IDEAL PERSON
The ideal person will:
- Be organised and able to work in a fast-paced environment.
- Have great attention to detail.
- Be friendly, confident and professional when communicating with customers.
- Be confident on the phone.
- Be able to learn new computer systems and processes quickly.
- Be comfortable managing multiple tasks and following things up.
- Work well both within a team and independently.
- Have a happy, positive and proactive attitude.
- Previous administration or customer service experience would be beneficial.
- No previous graphics experience is required.
HOURS
8:30am – 5:00pm, Monday to Friday.
If you’re looking for a varied role with a friendly team and enjoy administration, customer service and keeping things organised, we’d love to hear from you.
Pay: From $50,000.00 per year
Work Location: In person
