Job description
Agency Department of Corporate and Digital Work unit ICT Services – Architecture and Cybersecurity
Development
Job title Network Specialist Designation Administrative Officer 6
Job type Full time Duration Fixed to 21/05/2027
Salary $99,519 - $110,953 Location Alice Springs, Darwin, Katherine, Tennant Creek
Position number 50402 RTF 349728 Closing 21/06/2026
Contact officer Mongkhol Ngaokaew on 08 8999 6050 or [email protected]
About the agency https://dcdd.nt.gov.au
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=349728
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website
Primary objective
Provide specialist advice and services in relation to the procurement, installation, management, and maintenance of the
Government’s Information and Communication Technology (ICT) network.
Context statement
ICT Services provides ICT hardware and software services to client agencies to meet business requirements, within this ICT Security
Services provides frameworks and services to secure the NT Government’s digital environment and ensure ICT infrastructure is
provided in accordance with contracted service levels.
Key duties and responsibilities
1. Provide specialist services and advice as directed by the NT Government network manager in relation to the procurement,
installation, management and maintenance of the NT Government’s ICT network and collaboration environment.
2. Diagnose and resolve complex technical problems in consultation with clients, staff, external service providers and vendors.
Liaise with vendors to determine solutions for problems.
3. Identify new ways of operating to improve efficiency and cost effectiveness and client service. Identify, develop, recommend
and direct services providers to implement improvements in consultation with all stakeholders.
4. Provide advice to and perform tasks on projects relating to the Government’s ICT network and collaboration environment.
Selection criteria
Essential
1. Ability to provide specialist advice and services in relation to the procurement, installation, management and maintenance of
the Government’s ICT network and collaboration infrastructure.
2. High level analytical and problem solving skills using logical and lateral thinking and persistence to implement alternative
solutions to overcome obstacles.
3. In depth knowledge and expertise in network management and network monitoring tools.
4. In depth knowledge of collaboration environments (configuration/support/monitoring)
5. Working knowledge and/or formal training in Information Technology Infrastructure Library (ITIL) relating to IT Service
Management including Incident management, request fulfilment and change management.
6. Sound interpersonal and communication skills with the ability to interact effectively with people from diverse cultures.
7. Demonstrated work ethic and attitude which emulates DCDD values of Commitment to service, Innovation, Ethical practice,
Accountability, Impartiality, Diversity and Respect.
Desirable
1. Tertiary or technical qualifications in an Information Technology related discipline.
2. Demonstrated experience working in a public sector environment or similar large organisation.
3. Cisco certification and/or formal training with Cisco network Technology.
4. Certification or training in other network technology (e.g. Fortinet/Palo Alto)
5. Certification or training in collaboration environments (e.g. MS Teams/Cisco VC)
Further information
The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal
history will not exclude an applicant from this position unless it is a relevant criminal history. When choosing to apply for this
position, the applicant should consider the full requirements of the position in aligning to their work experience and capabilities to
this role. Please refer to the Capability Framework and visit our website at https://dcdd.nt.gov.au
