Personal Assistant — Client Acquisition & Bookings
Commission-Based | Contractor | Carlton, Melbourne (Hybrid — mostly remote)
Build Real Skills. Earn While You Study.
This is a hands-on role inside a growing Melbourne wellness business — ideal for a university student or someone who one day wants to run their own practice.
You’ll learn exactly what it takes to keep a client-based business full and thriving: converting enquiries, managing relationships, and building the habits that make any future practice succeed. You won’t just be watching from the sidelines — you’ll be doing the work that actually grows a business.
Hours: Flexible, approx. 10–15 hrs/week — designed to fit around a study schedule
Pay: 15% commission per confirmed booking (~$300–$400+/week at typical capacity)
What You’ll Actually Be Doing
- Responding to enquiries across phone, email, Instagram, and Google — quickly and consistently
- Converting leads into confirmed bookings (this is the core of the role)
- Following up with interested clients until they either book or move on
- Re-engaging past clients to encourage return visits
- Proactively filling gaps in the booking calendar
- Sending reminders to reduce no-shows and cancellations
- Handling basic invoicing and supporting Google Business profile updates
- Engaging on Instagram in ways that generate real bookings
Why This Is Great Experience for Future Practitioners
Running your own clinic, studio, or wellness practice one day means knowing how to attract and retain clients — not just how to deliver a service. Most practitioners learn this the hard way. This role gives you that foundation early:
- You’ll understand the full client journey from first enquiry to repeat booking
- You’ll develop confidence in professional communication and follow-up
- You’ll see first-hand how a wellness business stays booked and profitable
- The flexible structure means you can fit it around placement, exams, or part-time work
You’ll Thrive Here If You Are
- Proactive and quick to respond — you don’t let things sit
- Comfortable starting conversations and following through
- Self-managed and organised without needing constant check-ins
- Someone who gets satisfaction from converting interest into action
- Interested in the business side of health, wellness, or allied health
Experience in sales, customer service, bookings, or lead generation is a bonus — but attitude and reliability matter more.
This Isn’t the Right Fit If You’re After
- Passive or low-effort admin tasks
- Guaranteed hourly pay regardless of results
- Minimal client communication or follow-up
The Earnings Potential
At 15% commission, your income is directly tied to how well you fill the calendar. At typical capacity (15–20 bookings/week), that’s approximately $300–$400+ per week — all while working flexibly around your schedule. Strong performers who stay on top of follow-ups and keep the calendar full consistently earn at the higher end.
This role is offered on a contractor basis. To apply, introduce yourself and tell us why this kind of work interests you — and where you’re hoping to be in a few years.
Job Types: Freelance, Contract
Pay: $100.00 – $1,200.00 per week
Benefits:
- Employee discount
- Employee mentoring program
- Professional development assistance
- Profit sharing
Work Location: Hybrid remote in Melbourne VIC
