Role overview
The Hourly Technician is an additional support role for the Facilities Maintenance. They contribute to the ongoing day to day maintenance of their respective Funlab venue as directed by the Facilities Technician, Venue Manager, or facilities support.
The Hourly Technician will be trained Level 1 and 2 in their respective equipment and on elements of Fundamental Maintenance and Level 3 as outlined on the training documentation
Responsibilities & Focuses
Guest Obsessed
- Focused on the overall guest experience in your venue
- A preparedness to go above and beyond for guests and team
- Have a positive mindset regarding your role in the guest experience
- Inspire those around you
- Maintaining the presentation of the venue for the comfort and safety of guests
- Maintaining lanes, machines and amusements to provide the best possible level of enjoyment for our guests
Time management
- Self-motivated, ability to stay on task & be outcome focused
- Maintain a level of urgency for all tasks
- Be agile in your thinking and ready to adjust/adapt when things change
- Understand and align to the priorities the company places on areas within your control (Always Be Safe, Guest Experience, Performance)
Maintenance and repair of equipment
- Completion of the Preventative Maintenance Schedule for all bowling lanes & machines/holes/amusement games and other venue attractions/devices
- Make repairs to any faulty equipment in the venue
- Ensure all repairs and maintenance are conducted in line with your venue’s brand guidelines, colour palette & design
- Completion of task list items
Strike
- Machine maintenance (repairs/adjust/oil/lube)
- Lane maintenance (cleaning and oiling)
Games
- Internal game cleaning and upkeep
Venues
Venue presentation and upkeep of all:
- Amusement machines (where applicable)
- Escape Rooms, Challenge Rooms, Darts, Laser or other attractions (where applicable)
- Minor repairs or damage to the venue
- Venue specific items surrounding general upkeep of the venue
High level of professionalism
- Meet company brand image, profile and expectations
- Commercially minded
- Represent their venue to guests, staff and contractors in a professional manner
- Tidy in appearance, good hygiene, well-spoken and polite
- Sets a professional example to other staff
- Ability to communicate in a clear and concise manner
- Accept responsibility for their role, prepared to accept feedback and modify behaviours if required
- Be passionate about their role and take pride in their work
- Take ownership of own learning
Technical aptitude
- Ability to systematically work through complex problems
- Able to isolate faults within systems and rectify
- Desirable skills (not necessarily trade level): carpentry, plaster and paint, mechanically minded, basic plumbing, fabrication, understanding of electronics and computer literacy
- Able to keep venue and workspace tidy and organised
- Maintaining databases and spare parts
- Maintain workplace standard regarding site safety
Reporting
- Report provided weekly to venue managers on completed and ongoing issues
- Daily handover reporting to the venue indicating works completed/outstanding
Safety
- Physical activities on a continuous basis, maintenance and repairs of Funlab activities, use of power tools, climbing ladders, crawling into confined spaces and, write or use of a keyboard to schedule bookings, take orders and complete reports.
- Frequent walking, bending, squatting, sitting and occasional lifting to >25kgs. may be required. Manual handling training for all equipment exceeding >25kgs.
- The noise level in the work environment is typically moderate to high.
- The physical demands described above are representative of those that must be met by a Motherfunner to successfully perform the essential functions and responsibilities of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities.
- Attention to detail and concentration
- Judgement and decision making
- Problem solving
Uniform, including Personal Protective Equipment (PPE):
- Funlab issued technician t-shirt
- Work pants, like King Gee or Hard Yakka
- Note that dark shorts (suitable working shorts, not casual shorts) are only permitted to be worn in warm conditions and never when:
- Welding
- Grinding
- working with sharps
- carrying out any work that could cause injury to exposed skin
- Knee pads and inserts
- Funlab issued goggles and gloves to be worn when handling any chemicals
- Funlab issued earmuffs to be worn when working in loud environments
- Make up and jewellery to a minimum
Skills, Experience, Qualifications
- Experience managing similar facilities would be desirable, but not essential
- Mechanical and / or technical aptitude
- Some Computer skills and the ability to work with Funlab systems
- Demonstrated ability to work autonomously
Pay: $32.31 – $45.24 per hour
Work Location: In person
