SUMMARY
Moorooka Chiropractic Centre is looking for a friendly, reliable Part-time Front Desk Assistant to join our busy allied health clinic.
This role offers an opportunity to grow into a Senior Front Desk Assistant for a suitable candidate.
This role is perfect for someone who enjoys helping people, staying organised and being the welcoming face of a healthcare practice.
We are an established business with more than 40 years history of providing chiropractic care to Brisbane’s south-side community. We are a dynamic, supportive and experienced team who are passionate about providing the best care for our patients, and value teamwork.
ABOUT THE ROLE
As our Front Desk Assistant, you'll be the first point of contact for our patients - both in person and over the phone. You'll help keep the clinic running smoothly and support our practitioners and team.
This is a part-time role which offers stable 15.75 hours across 3 days a week.
You will report directly to the Marketing & Practice Manager and Clinic Director (where applicable).
Key responsibilities:
- Greeting and checking in patients
- Managing phone calls, bookings and enquiries
- Processing payments, private health claims and third party claims (training provided)
- Ensuring compliance with claiming, billing, and managing files and records.
- Handling basic admin tasks and maintaining a tidy reception area
- Supporting the team with day-to-day clinic operations
- Marketing and Social media participation, such as filming or taking photos to create content for social media.
ABOUT YOU
As a health practice, patient care and compliance are very important to us. Therefore, we're looking for a team member with the following qualities:
- Friendly, warm and professional with excellent communication skills
- Well-organised, have a great attention to details, be honest, and able to multitask in a fast-paced environment
- Pro-active with an improvement mindset
- Confident using computers and booking systems and software in general
- Proficient with Cliniko, Proda, HICAPS, Tyro Health is preferred
- Reliable, punctual and a team player
- Previous experience working in health practices.
YOU WILL RECEIVE
- With this position, we offer wages based on your experience and Health Professionals & Support Services Award.
- You will get paid annual leave, sick leave and public holidays.
- You will also enjoy staff discounts for services and health products.
- Supportive, close-knit team in a growing allied health clinic.
- On-the-job training and ongoing support.
- We have quarterly team buildings, cake on your birthday and snacks, coffee, tea on site.
- We'd like to create a workplace where our team members can work, learn and thrive. Therefore, we're open to new ideas, and do our best to create opportunities for you to work on what you love.
This role suits a clinical assistant or someone who looks for stable hours with opportunities for growth. To apply, please send your CV to Jane Duong at [email protected]
Pay: $27.00 – $35.00 per hour
Application Question(s):
- Are you able to work the hours listed in the job description?
- Do you have experience working in a health or allied health clinic?
Work Authorisation:
Work Location: In person
