Hours: Approximately 15 hours per week across 3 days, with flexibility to increase hours during busy periods
About Sole Sox
Sole Sox is an Australian children's footwear brand focused on healthy foot development, comfort, quality, and style. Our products help little feet move naturally while giving parents confidence that they're making the right choice for their child's development.
We're a growing eCommerce business with a passionate customer base and big ambitions. We're looking for someone who is reliable, organised, and eager to learn to join our team.
Sole Sox currently operates from a dedicated home-based fulfilment space in Templestowe, VIC. As a growing business, we're looking for someone to help support our operations as we continue to expand.
About the Role
This role is perfect for someone looking to gain hands-on experience in the world of eCommerce while supporting the day-to-day operations of a growing brand.
Your primary responsibility will be picking and packing customer orders, maintaining an organised fulfilment area, and helping ensure our customers receive an exceptional experience from the moment they place an order.
As you grow within the business, you'll have the opportunity to learn other areas of eCommerce including inventory management, customer experience, marketing, product development, content creation, and business operations based on your interests and strengths.
This isn't just a packing role—it's an opportunity to learn how a successful online business operates from the inside while working directly alongside the founders.
Key Responsibilities
Fulfilment & Operations
- Pick and pack customer orders accurately and efficiently
- Prepare orders for dispatch
- Receive and organise incoming stock
- Maintain a clean, organised, and efficient pick-pack and stock storage area
- Assist with stocktakes and inventory management
- Monitor stock levels and report discrepancies
- Help improve fulfilment processes and operational efficiency
Business Support
- Assist with quality control checks
- Support product launches, promotions, and sales events
- Help prepare products, packaging, and marketing materials as required
- Assist with general operational tasks across the business
Growth Opportunities
Depending on your interests, skills, and performance, you'll have the opportunity to gain exposure to:
- eCommerce operations
- Inventory management and forecasting
- Customer service
- Digital marketing
- Social media and content creation
- Product development
- Business administration
- Process improvement and automation
You'll work closely with the founders and receive hands-on training and mentoring to help you develop valuable skills that extend well beyond fulfilment and operations.
About You
We're looking for someone who:
- Is reliable and takes pride in their work
- Has excellent attention to detail
- Is organised and proactive
- Enjoys learning new skills
- Can work independently once trained
- Has a positive attitude and strong work ethic
- Is comfortable with light physical work and being on their feet
- Is interested in learning about eCommerce and growing businesses
Previous warehouse, retail, fulfilment, or eCommerce experience is beneficial but not essential. We value attitude, reliability, curiosity, and willingness to learn above experience.
Who This Role Would Suit
This role could be a great fit for:
- A university student looking to gain practical business experience
- A parent returning to the workforce
- Someone looking to build a career in eCommerce
- A motivated individual wanting exposure to multiple areas of a growing business
What We Offer
- Flexible casual hours
- Competitive hourly rate
- Hands-on training and mentoring
- Direct access to the founders and insight into how a growing brand operates
- Exposure to all aspects of a growing eCommerce business
- Opportunities to take on additional responsibilities over time
- A supportive and collaborative work environment
- The chance to grow alongside an ambitious Australian brand
Future Opportunities
We're looking for someone who wants to grow with us. This role has the potential to evolve as the business expands, with opportunities to take on additional responsibilities and increase hours over time based on your interests, strengths, and performance.
To Apply
Please send your resume along with a short introduction telling us:
- Why you're interested in the role
- What you'd like to learn about eCommerce
- Any relevant experience you have
We're looking for someone who is dependable, eager to learn, and excited to contribute to a growing Australian business.
Pay: From $30.00 per hour
Work Location: In person
