Medical Receptionist (Full-Time or Part-Time)
Victoria Harbour Medical Centre – Docklands
Victoria Harbour Medical Centre is a well-established, privately billing general practice located in the heart of Docklands. We are proud to provide high-quality, patient-centered healthcare in a supportive and professional environment.
We are currently seeking an enthusiastic, reliable, and experienced Medical Receptionist to join our friendly team. This is an excellent opportunity for someone who enjoys working in a fast-paced medical environment and is passionate about delivering exceptional patient care.
About the Role
We have both full-time and part-time positions available with an immediate start.
Successful applicants will be required to work 4–5 days per week, including 1–2 Saturday mornings per month on a rotating roster.
Practice Hours
- Monday to Friday: 8:00am – 6:00pm
- Saturday: 9:00am – 12:00pm
- Sunday & Public Holidays: Closed
As the first point of contact for our patients, you will play an integral role in ensuring the smooth day-to-day operation of the practice. Your responsibilities will include:
- Providing exceptional customer service to patients both in person and over the phone
- Managing appointment bookings and patient enquiries
- Welcoming patients and creating a positive first impression
- Processing Medicare and private billing accurately
- Providing administrative support to our doctors, nurses and Practice Manager
- Maintaining accurate patient records and ensuring strict confidentiality
- Managing multiple tasks while maintaining a calm and professional manner
- Assisting with general reception and administrative duties as required
About You
The ideal candidate will possess:
- Previous experience as a Medical Receptionist or in a busy customer service/administration role
- Excellent communication and interpersonal skills
- Outstanding organisational and time management abilities
- Strong attention to detail and accuracy
- Intermediate computer skills and the ability to learn new software quickly
- A positive attitude with the ability to work both independently and as part of a team
- Flexibility to work additional shifts when required, including 1–2 Saturdays per month
Experience using Best Practice, HotDoc, Medicare Online or other medical practice software will be highly regarded but is not essential.
What We Offer
- A supportive and welcoming team environment
- Comprehensive training and ongoing professional development
- A modern, fully computerised practice
- Opportunity to build a long-term career within a respected medical centre
- Variety in your role with no two days the same
If you are organised, compassionate, enjoy helping people and thrive in a busy environment, we would love to hear from you.
To apply, please submit your current resume together with a cover letter outlining your experience and why you would be a great addition to our team.
Only shortlisted applicants will be contacted.
Email your resume to:
Practice Manager: [email protected]
APPLICATIONS CLOSE: Friday 31st of July, 2026
Pay: From $28.00 per hour
Experience:
- Medical receptionist: 1 year (Required)
Work Authorisation:
Work Location: In person
