Customer Relationship Account Management – SMB Sales

Nortec IT
Sydney NSW

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Job Details

Benefits

Onsite gym
Company phone
Salary packaging

Qualifications

VoIP
Cybersecurity
CompTIA Security+
Leadership

Full Job Description

We are a technology company that writes stories so you can have success.

Nortec is celebrating over 35 Years as a Leading Managed Services Provider and has a strong reputation in providing solutions to small and medium businesses.

We help organisations transform their business by offering them communications solutions through our own VoIP solutions in our data centre as well as process-driven solutions to meet and manage their business.

We are always on the lookout for talented people to join our team.

Customer Relationship Account Management – SMB Sales

About the role

We are looking for a highly driven Customer Relationship Manager to join the team. The role is both challenging and varied. Working knowledge of IT and experience in Account Management are preferred. However, we will provide training for the right person.

What you will do

You will be responsible for

An existing set of Accounts.

Leading technical discussions and determining the right solution to solve the customer’s business problems. This will involve quarterly business reviews.

Interacting and maintaining positive relationships with suppliers.

Creating and checking quotes for technical accuracy.

Meeting with and determining changes required to a client environment. Create a proposal outlining the requirements and business benefits of the proposed solutions.

Provide any Competitive positioning needed to win the deal.

Develop and sell innovative Cloud Solutions to existing SMB customers.

Clear, concise communication with both clients and senior engineers

Come and join our team of professionals!

Nortec has a strong reputation for providing secure solutions to small and medium Businesses. We help organisations transform their business by offering secure process-driven solutions to meet and manage their business. We are very culture-driven, and we encourage an environment of learning, respect and FUN.

Benefits:

Ongoing training, training days, and study days.

Discounted Internet Plan

A mobile phone or phone plan allowance will be provided.

Car Salary packaging or Car Salary sacrificing.

A laptop

Onsite Gym

An incredible team of people to work with

Your Birthday Off

Why choose us

Reliable and Secure Technology Solutions that Work

Our Values

Service – Commitment to providing excellent service that exceeds expectations.

Leadership – We respect people and team spirit, and demonstrate leadership at every level.

Life balance – Work Life must be in balance with Personal Life.

Innovation – We believe good ideas can come from everywhere and everyone.

Loyalty – We are accountable with strong, robust relationships that are based on respect.

Passion – We are passionate about our products and services, especially the difference they make to our partners success.

33+ years of experience

Since 1992, we have been dedicated to securing and supporting businesses.

Over 5000 finished projects

Our dedicated team is equipped with a wealth of knowledge and experience, ensure every project is a success.

Over 100+ happy clients

We are passionate about our products and services, and will go the extra mile to ensure our client’s success.

20+ awards

CompTIA Solution Provider of the Year 2023, CompTIA Cyber Security Leadership 2023 CompTIA Community Leadership 2024.

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