At SMBC, you’re not just joining a company—you’re becoming part of a community that values respect, growth, and making an impact every day. We offer a range of flexible benefits designed to help you balance work, family, and your personal goals:
- Great Place to Work Certified: Proudly certified as a Great Place to Work, we provide a welcoming and supportive culture where your contributions are valued.
- Parental Leave: Enjoy competitive parental leave to support you through life’s important milestones.
- Women in Banking and Finance (WIBF): As a Gold member, employees have access to events, professional development courses, and valuable networking opportunities.
- Me Time: Take 2 paid hours off each month to focus on your wellbeing—because your health matters.
- Comprehensive Insurance: Permanent employees benefit from SMBC-funded Life, Total and Permanent Disability (TPD), and Group Salary Continuance Insurance for peace of mind.
- Social Contribution Leave: Take one day each year to volunteer and give back to your community with paid Social Contribution leave.
At SMBC, we believe our strength lies in our diverse workforce - people who bring their unique perspectives and talents to deliver innovative solutions for our clients. We’re committed to fostering an inclusive environment where everyone feels supported to grow both professionally and personally.
Reporting to the Head of Operational Risk Management & Process and Control Improvement, this position will support the delivery of a highly effective and efficient Operational Risk Management (ORM) framework for the SMBC Sydney Branch to meet the Australian and Japanese prudential requirements. The responsibilities of this role include Company best practice advancement and proactive delivery of the ORM framework deliverables.
This position will be responsible for but not limited to the following:
- Supporting the team with tasks that ensure compliance with all laws, regulations and branch policies and procedures, which apply to SMBC and/or its operations.
- Compliance with APRA prudential standard CPS 230 Operational Risk Management and provide support to comply operational resilience / operational risk management aspects of other prudential standards e.g. CPS 220 Risk Management.
- Conduct regular risk and control assessments and other assurance tasks in line with established testing steps.
- Support the execution of the Control Testing Program including control testing quality reviews, identification of trends and impacts on risk profile.
- Monitor First Line of Defence adherence to control testing requirements.
- Contribute towards ORM’s continuous improvement initiatives such as operational risk indicators, risk reporting, internal processes, etc.
- Actively contributing to the enhancement of the robustness control testing programs via documenting detailed working instructions, collection of adequate supporting documentation and drafting internal operational risk procedures, etc.
- Supporting to the team as and when required to complete project, fieldwork, special requests / assignment, etc.
- Contribute and assist in the provision of value-add risk advisory services to improve the efficiency and effectiveness of processes and controls.
To succeed in this role, you will have:
- Sound understanding of the corporate environment with 3 years of working knowledge and experience in financial services industry or general process / control / risk management.
- Strong analytical, communication and interpersonal skills and ability to “think outside the square”.
- In depth working knowledge and skills in Microsoft Office, specifically Excel, Word, and Power Point.
- A desire and ability to identify, define, negotiate and implement operational process efficiencies across multiple departments.
- Strong personal organisation skills and efficient time management with an ability to meet deadlines using a high degree of accuracy and attention to detail.
- Good internal customer service skills and an ability to work across different departments and stakeholders.
- Enthusiastic team player.
- Tertiary qualification in a relevant field.
SMBC: where you can Be Yourself, Make a Difference and Build Your Career.
