Job description
Agency Department of Corrections Work unit Business Support Unit - Darwin Correctional
Centre
Job title Manager - Rosters and Operational Support Designation Administrative Officer 6
Job type Full time Duration Ongoing
Salary $99,519 - $110,953 Location Darwin
Position number 23938 RTF 348661 Closing 04/06/2026
Contact officer Rachel Webster on 08 9928 7424 or [email protected]
About the agency https://corrections.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=348661
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Primary objective
Based at the Darwin Correctional Centre (DCC), the Manager Rosters, and Operational Support will be required to provide quality
generalist and specialist advice and support to the managers and employees on diverse range of rosters and leave matters to ensure
operational compliance with enterprise agreements to enhance the capability and delivery of the department’s business outcome.
Key duties and responsibilities
1. Provide advice and support to management and staff on rostering, leave, operational compliance with legislation, enterprise
agreements, and performance reporting to achieve agency outcomes.
2. Provide leadership of the rosters team to deliver cost effective rostering, including overtime and higher duties, to meet
operational requirements of Darwin Correctional Centre (DCC), Berrimah Correctional Centre (BCC), and Datjala Work Camp
(DWC).
3. Provide leadership to a small team to ensure the leave management and operational compliance with the enterprise agreements
and to provide high level administrative support to the General Manager and senior corrections leadership team at DCC, BCC
and DWC to maintain appropriate staffing.
4. Investigate and prepare complex documents, operational policy, directives, or correspondence on behalf of the GM with respect
to rosters and operational staffing at the Centres.
5. Develop and maintain effective collaborative relationships with senior management, staff, and external service providers to
ensure advice, organisational capacity building and change management activities are aligned to business needs.
6. Provide a key liaison conduit for requests from the GM and senior leadership team across the centres to the centralised HR
support team.
Selection criteria
Essential
1. Demonstrated leadership skills with the ability to effectively manage and lead a small busy team.
2. Demonstrated experience in rostering systems for 24/7 operational environment and ability to apply enterprise agreement and
legislative compliance within the rosters.
3. High level communication and negotiation skills to enable effective intervention or management of sensitive and/or
complicated issues.
4. Proven capacity to maintain high-level personal performance, resilience, and ability to deal with high workloads and competing
priorities to deliver effective outcomes in a timely manner to adapt to meet changing demands and tight deadlines.
5. Proven skills in the effective use of computer systems and spreadsheet applications including Word, Excel, mainframe and
databases, and roster systems with the ability to analyse data and produce meaningful reports.
Desirable
1. Tertiary qualification in a relevant discipline e.g. Public Administration Business Management, Human Resource Management
or similar
Further information
DoC has a Smoke Free Policy. Staff are not permitted to smoke anywhere on Departmental premises, facilities or in vehicles, nor
whilst working off-site. Shortlisted applicants will be required to complete a Departmental pre-employment questionnaire, and the
successful applicant/s will be required to undergo a criminal history check confirmed by fingerprints and name check prior to
confirmation of employment. A positive criminal history will not necessarily exclude an applicant from this position. Effective 1st
July 2015 all DoC employees may be subject to random drug and alcohol testing.
