JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Role: You'll be the heartbeat of daily operations, creating an environment where creativity thrives and teams can focus on what they do best. You'll orchestrate the behind-the-scenes magic that keeps a dynamic creative studio running smoothly, from vendor partnerships and facility operations through to curating memorable team experiences and events. This role is about anticipating needs before they arise and solving problems with resourcefulness and care. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and you'll embody that commitment by ensuring the workspace reflects the client's culture of innovation and team excellence. You'll be trusted with budget management, supplier negotiations, security coordination, and the day-to-day details that matter: from ensuring the coffee's brewing to planning the celebrations that bring teams together. What sets JLL apart is our culture of collaboration, locally and across the globe, and in this role you'll be the vital connector between facilities, vendors, leadership, and staff, ensuring every day runs seamlessly and every team member feels supported.
Duties include but are not limited to:
Maintain operational excellence across all daily office functions, ensuring a productive, safe, and welcoming workplace environment
Manage vendor relationships and maintenance scheduling, coordinating with suppliers to deliver quality services within budget parameters
Oversee office supply inventories and procurement, planning expenditure strategically within allocated budgets
Serve as a primary point of contact for all facility-related matters including maintenance, cleaning schedules, floor plans, security protocols, and building access management
Support daily workplace needs including staff refreshments, beverages, office supplies, equipment management, and catered lunch coordination
Design and execute engaging internal events and team activities that strengthen culture and foster connection across the studio
Handle workplace enquiries, feedback, and service requests, routing matters to appropriate departments and tracking resolution
Coordinate postal and courier services, managing inbound and outbound deliveries with efficiency and attention to detail
Perform essential housekeeping duties to maintain presentation standards (dishwasher management, coffee station setup, morning office preparation)
Assist with contract renewals, vendor sourcing, and budget tracking to ensure optimal service delivery and cost management
Support security operations including badge access administration, staff pass coordination, and access control monitoring
Facilitate office moves, workspace reconfigurations, and floor plan updates as business needs evolve
Undertake varied administrative projects including data entry, gift coordination, calendar management, and travel arrangements as required
Required Qualifications:
Exemplary judgment and discretion when handling confidential or sensitive matters, with proven accountability in stakeholder interactions
Empathetic and approachable personality with natural ability to collaborate across diverse teams and put people at ease
Proficiency with Google Workspace and comfort adapting to digital workplace tool
Professional-level fluency in English, both written and verbal
Highly organised with exceptional attention to detail and ability to manage competing priorities in a fast-paced environment
Proactive problem-solver with creative mindset and passion for maintaining vibrant, efficient workplace environments
Professional presentation and collaborative team mindset, with ability to build positive relationships across all organisational level
Background in hospitality, events, or creative workplace environments is advantageous
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistance program
Novated Lease for EV cars
Career opportunities with Australia's #1 Commercial Real Estate firm
Premium office environment
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number
Appy today and quote ABREQ516541
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
