Are you an experienced healthcare administrator who enjoys helping people, creating order and keeping things running smoothly?
Sunshine Coast Neuro Rehab is seeking a caring, organised and proactive Senior Allied Health Administrator to join our neurological physiotherapy clinic.
Working closely with our clinicians and Director, you'll play an important role in supporting clients, coordinating administrative processes and helping ensure the smooth day-to-day operation of the service.
This role offers a high degree of autonomy and trust and is suited to someone who takes ownership of their work, communicates effectively and enjoys working collaboratively with others.
About Us
Sunshine Coast Neuro Rehab supports people living with neurological conditions to maximise their independence, achieve meaningful goals and live their best lives.
We are committed to providing high-quality, person-centred physiotherapy services in a supportive and collaborative environment where every team member contributes to positive outcomes for our clients.
Our Values
Caring
We value people. Every person's story matters, and we genuinely care about the wellbeing of our clients, families and team members.
Collaborative
We work with you and your team. We believe the best outcomes are achieved when people work together and support one another.
Comprehensive
We look at the whole picture. We take the time to listen because every person is unique.
Community Focused
We give back. We value opportunities to positively contribute to our community.
About the Role
This role combines client service, intake coordination, scheduling, billing and healthcare administration responsibilities.
Key responsibilities include:
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Welcoming and supporting clients, families and referrers
- Managing phone, email and reception enquiries
- Coordinating referrals and client intake processes
- Proactively managing clinician schedules and appointments
- Monitoring waiting lists and supporting continuity of care
- Processing billing, invoicing and funding administration
- Maintaining accurate client records and documentation
- Supporting reporting and administrative workflows
- Contributing to ongoing improvement of systems and processes
- Monitoring clinic supplies and helping maintain a welcoming, organised and professional clinic environment
This is a hands-on role within a small allied health team. We value team members who are willing to contribute wherever needed and take pride in creating a positive experience for clients and colleagues alike.
About You
You are organised, dependable and genuinely enjoy helping people.
You take pride in your work, have excellent attention to detail and can confidently manage competing priorities.
Essential
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Experience in allied health, medical or healthcare administration
- Strong organisational and time-management skills
- Excellent attention to detail and accuracy
- Strong written and verbal communication skills
- Confidence using Microsoft Office and digital systems
- Ability to manage competing priorities in a busy environment
- A warm, professional and client-focused approach
Highly Regarded
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Experience with NDIS, Medicare, DVA, aged care or private billing
- Experience using Splose, Cliniko or similar client management software
- Experience coordinating intake, scheduling or healthcare administration workflows
- Relevant qualifications in administration, business or allied health
What We Offer
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Full-time permanent position
- $65,000–$75,000 plus superannuation
- Meaningful work supporting people living with neurological conditions
- Supportive and collaborative team culture
- Opportunities to contribute ideas and improve systems
- Ongoing professional development opportunities
- Beautiful Buderim location
Hours: Monday to Friday, 8:00am – 4:06pm
Apply
If you're looking for a role where you can make a meaningful contribution every day while working with a caring and dedicated team, we'd love to hear from you.
Please submit your resume and a brief cover letter outlining your healthcare administration experience and why you'd be a great fit for Sunshine Coast Neuro Rehab.
Please visit https://www.scnr.com.au for more information
