Job Purpose:
The role of Field Calibration Technician is pivotal in the growth strategy of Trescal Australia.
As the world leader in calibration services, we provide precision calibration expertise in every industry, geography and instrument across the world. Trescal combines the power of an international group, a dense network of technical experts and responsive local laboratories.
As a service company, our people are at the heart of what we do. We provide training programs, engagement with local communities and a commitment to improve the world around us, inch by inch.
The role of the Field Calibration Technician is to perform calibrations, verifications, and repair services. To ensure that the calibration tasks and repairs being performed by Trescal Australia are of a high standard and comply with NATA and other regulatory requirements in the field. Service budgets also need to be met, and good customer service is a key pillar of success in the role given you are the face of the business when on customer sites.
Responsibilities:
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Perform calibrations, verifications, testing, preventative maintenance and repairs as requested by the customer and instructed by the Field Team Leader for our customers.
- Ensure all calibrations are performed as per documented Trescal calibration procedures.
- Ensure all jobs are completed in a timely fashion with best possible TAT
- Ensure that reports are accurate and error free before they are submitted to Service Coordinators, Tema Leaders or clients
- Ensure all issues with spreadsheets and or calibration equipment are brought to the attention of the Team Leader, as soon as possible.
- Participate to ensure that the nominated monthly invoiced work target is achieved.
- Be involved and responsible for resolving first line customer queries and complaints as required.
- Participate and encourage teamwork within the service area and company as a whole.
- Delivering service to company KPI’s and QA
- Maintenance and calibration of internal equipment
- Ensure any Laptops and Phones provided are treated with care and maintained in good order. Any problems, loss or damage are to be brought to the attention of your Lab Manager or State Manager
- Ensure any personal accident occurring on site or in Trescal Labs is reported to your Team Leader or Branch Manager and OHS Officer immediately.
- Ensure risk assessments, JSA, SWMS are completed as appropriate
- Participation in field management meetings and laboratory toolbox meetings
- Assist with pricing and quoting as directed by the Team Leader
- Any other reasonable tasks as instructed by the Field Team Leader or Branch Manager
Key Requirements
Essential
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Trade qualification or diploma in Instrumentation, Electrical, or related discipline
- Demonstrated experience in process instrumentation calibration and maintenance
- Ability to read and interpret P&IDs and technical documentation
- Strong troubleshooting and problem-solving skills
- Current driver’s licence
- Willingness to travel regionally and work overtime as required
Highly Desirable
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Experience in ISO/IEC 17025 or NATA-accredited environments
- Exposure to PLC/SCADA systems
- Industry experience (mining, oil & gas, water, manufacturing)
- High-risk work licences (confined space, working at heights, etc.)
Required Personal Qualities
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Strong organisational skills and ability to stick to agreed deadlines
- Flexibility and a team-based approach to tackling workload day-to-day
- A passion for continuous improvement
- Ability to work autonomously
- An open mind
- A “can do“ a and a solution focused attitude
- Professional presentation and approach to the job, colleagues and clients.
- Professional level of written and verbal communication skills.
- Excellent customer service skills.
- Dedication to building long lasting relationships with customers and stakeholders
- Dedication to exceeding sales targets in the budget
- Able to work autonomously on a day-to-day basis and manage time effectively.
- Math’s & English (communication)
- Mechanical and computer aptitude (Excel etc.)
- Punctual
Working Conditions
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Normal working conditions, OT as required by the business and agreed by the employee
- Working across South Australia and occasionally interstate on customer sites.
- Frequent stays in hotels for job duration
- A flexible 9-day fortnight
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At Trescal we aim to improve industry performance. Our mission to provide solutions that improve performance goes hand in hand with maintaining exemplary governance, contributing to a greater society and safeguarding environmental health.
