We are seeking an enthusiastic and customer-focused Administration Officer to join our team at St Andrew’s Ipswich Private Hospital. This is an excellent opportunity to become part of a dedicated team of Administrative Clerks. This role is well-suited to motivated individuals who thrive in fast-paced environments.
As an Administration Officer, you will help deliver a seamless and positive patient experience throughout the hospital. We are seeking applications from Administration Officers to support our Main Reception and Day Surgery Reception teams.
You will report to the Reception Team Leader and will be responsible for a range of administrative and system processes, including:
-
Admitting patients and managing high-volume admissions flow.
-
Reviewing, processing and submitting patient paperwork.
-
Confirming and processing patient Health Fund eligibility.
-
Providing professional and welcoming front-line service to patients, visitors and clinicians.
You will be required to work across a roster covering Monday to Friday (5:30am – 8:00pm), with some weekend shifts, for a total of 60 hours per fortnight.
About You
To be successful in this role, you will bring professionalism, empathy, and excellent customer service skills. You will thrive in a busy environment and demonstrate the ability to manage competing priorities with accuracy and attention to detail.
You Will Also Bring:
-
Proven medical administration experience (essential).
-
Confidence in reviewing patient Health Fund eligibility.
-
Experience in patient pre-admissions (desirable).
-
Strong computer skills, with accuracy and speed in data entry.
-
Experience using Meditech (desirable).
-
An understanding of medical terminology (desirable).
-
The ability to work effectively both independently and as part of a high-performing team.
-
Excellent communication and interpersonal skills.
-
A positive, proactive and professional approach.
-
Relevant administrative qualifications (highly regarded).
Remuneration
A base hourly rate from $32.44 + superannuation, exclusive of penalties or allowances.
What’s in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
-
Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
-
Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
-
Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
-
Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
-
Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
-
Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
-
A values-led workplace where you’ll be supported personally and professionally
-
A place with flexible, permanent and career-growth opportunities nationwide.
