- Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?
- Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?
- Do you want to be part of a team that supports content design, publishing tasks and projects across ACCC websites and newsletters.
Then this is the place for you! At the ACCC, we’re proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It’s why we’re driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It’s why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. At the ACCC, we believe the best version of you is the one that’s true to who you are – and that’s the you we want working alongside us.
We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full-time, part-time or job-share basis.
Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply.
What you will do as the Content Designer
You will work closely with Senior Content Designers (APS6), the Content Design Manager (EL1) and agency stakeholders to deliver content that meets user needs. You will need to communicate effectively, adapt to changing deadlines and priorities, and perform your duties in line with the APS Values, APS Code of Conduct and the ACCC’s mission and goals.
As the Content Designer, you will:
- Edit, proof and write content for website and digital platforms
- Design and publish content that meets style, accessibility and readability standards, and content design patterns
- Support the management of a busy inbox and action assigned tasks and requests from line areas
- Review, draft and publish content to the ACCC websites and newsletters
- Support senior team members, engage with and influence stakeholders, so that content is accurate and relevant, while being easy to understand
- Follow established processes and systems, and contribute to an effective and collaborative team
About you
In order to succeed in the role, you will have:
This role in particular requires certain skills and experience.
- Sound writing, editing and proofreading skills.
- Experience and high-level skills in website and digital publishing, using a complex content management system.
- Strong attention to detail and ability to consistently follow content design principles and style guides.
- Solid understanding of WCAG accessibility and readability standards including plain language.
- Ability to suggest and implement user focused solutions for website and digital content.
- Excellent interpersonal skills to effectively collaborate with team members and stakeholders.
- Ability to troubleshoot and edit in HTML, or the ability to learn the skill.
- Productively and effectively working under pressure, organising and prioritising a demanding workload with competing deadlines.
Certain job specific criteria are also highly desirable.
- A tertiary qualification in communications, professional editing or similar discipline.
- Knowledge in Drupal CMS and newsletter platforms.
- Experience dealing with and responding to a high-volume request-based inbox.
To find out more about us and the role, please read the Candidate Kit.
How to apply
You’ll be asked to upload your resume (maximum 3 pages) and respond to these 2 behavioural questions with a maximum of 300 words per question.
- Tell us about what attracted you to the role, your superpower or strength, and what you hope to build deeper expertise in.
- Share an experience where your ability to guide and influence an internal stakeholder resulted in a positive content solution or outcome.
Salary: APS5 $93,004 - $98,617 (plus 15.4% superannuation)
Contact Officer: Nerissa Murphy, 03 9658 6426
Applications Close: 11:00pm (AEST), Sunday 20 September 2026
