- Are you a people-focused leader passionate about driving meaningful change in primary health care? Join our Primary Health Care Improvement team and lead work that strengthens primary health care provider capability, drives reform and improves outcomes for communities across Melbourne's north-western region.
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Full Time (1.0 FTE), Permanent
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Remuneration: Band 5.1 - $115,382.46 - $136,425.07 + 12% superannuation
- Generous NFP salary packaging options up to $18,550.
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Location: 737 Bourke Street, Docklands Victoria 3008, Close to Southern Cross Train Station, Hybrid; WFH (2-3 days)
We encourage you to apply at your earliest convenience, as we will be reviewing applications and conducting interviews as we receive applications until the closing date. The role may close before the closing date once a suitable candidate is found!
About the role
Reporting to the Director, Primary Health Care Improvement (PHCI), you will lead a team to drive system-level improvements across primary care. You'll play a pivotal role in delivering capability-building initiatives that support providers to implement person-centred, evidence-based care aligned with health reform priorities.
This is a hands-on leadership role where you will translate strategy into real-world outcomes, influencing and partnering with primary care providers to strengthen quality of care across our diverse communities.
You will lead the end-to-end delivery of PHCI programs, ensuring strong stakeholder engagement, alignment to strategic priorities, and measurable impact. In parallel,you will build internal and external capability and position NWMPHN as a trusted partner in primary care improvement and system reform . You will apply structured approaches to change management and engagement, support providers to both adapt and sustain new ways of work.
A key focus of the role is leveraging primary care data and insights, including managing general practice data insight and aggregation tools, to monitor performance, identify improvement opportunities and drive continuous quality improvement to improve population health outcomes.
About Us
We are North Western Melbourne Primary Health Network (NWMPHN) - Victoria's largest independent, locally governed and run, not-for-profit PHN, dedicated to improving primary health care in Melbourne's northern, western suburbs and inner-city areas. We help people stay well by commissioning health services to deliver better and more accessible primary care.
What are PHNs?
PHNs have been established with two key objectives:
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Increasing the efficiency and effectiveness of services for community members, particularly those at risk of poor health outcomes
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Improving coordination of care to ensure people receive the right care in the right place, at the right time.
At NWMPHN, we offer:
- Flexible working arrangements, including work-from-home options.
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Up to 6 days of Paid ‘Life Leave' per calendar year for cultural celebrations, family events, birthdays etc.
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Support for parents with Paid Parental Leave options.
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Additional Paid leave during End-of-Year close down period.
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Generous NFP salary packaging, health and wellbeing programs, and professional development opportunities.
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Supportive and inclusive workplace culture.
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Opportunities for professional development and career progression.
For more information on Staff benefits, please visit: https://nwmphn.recruitmenthub.com.au/Staff-Benefits/
What will my typical week look like?
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Leading your team to deliver data-driven quality improvement and capability-building initiatives that drive measurable change in primary care.
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Using data and digital health tools to identify priorities, generate insights and support continuous improvement across the sector.
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Overseeing the planning, implementation and performance of commissioned services to ensure high-quality, outcomes-focused care.
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Driving primary care reform initiatives and applying systems thinking to improve integration across providers and services.
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Building strong relationships and influencing general practice, providers and partners to adopt new models of care and improve outcomes.
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Leading and developing a high-performing team while fostering a culture of learning, accountability and continuous improvement.
Additional resources:
- NWMPHN Primary Health Care Stakeholder Engagement Framework
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NWMPHN Governance Framework
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Research and Evaluation Strategic Action Plan
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NWMPHN Primary Care Engagement Strategy
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Primary Health Care Leadership Framework
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NWMPHN Strategic Plan 2024 - 2028
About you
You're a confident, people-focused leader with a track record of driving improvement in primary care or health systems. You're comfortable working in complexity and can translate strategy, policy and data into practical outcomes.
You'll bring:
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Relevant qualifications in public health, health sciences or a related field (or equivalent practical experience).
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Strong understanding of the Australian primary care system, including general practice, PHNs and the current reform landscape, with the ability to translate policy into practice.
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Proven people leadership experience, with the ability to coach, develop and drive performance in a high-performing team.
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Experience designing and delivering quality improvement and capability-building initiatives, turning complex concepts into practical, measurable outcomes.
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Strong data and systems thinking capability, using insights to inform decisions, lead change and drive continuous improvement.
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Highly developed stakeholder engagement and influencing skills, with the ability to build strategic relationships and drive behaviour change.
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Highly developed stakeholder engagement and influencing skills, with experience working across complex environments, including commissioning and/or project delivery.
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This role may require offsite travel. A current Driver's License and reliable vehicle are essential.
You'll stand out with:
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Experience in population health approaches, health equity and service gap analysis.
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Experience working across integrated care or multidisciplinary team (MDT) environments.
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A demonstrated commitment to advancing primary and preventative healthcare outcomes.
NWMPHN is proud to be an Equal Opportunity Employer. We recognise the importance of attracting and retaining talent that reflects the diverse community we live in. Research shows that teams with diverse experiences and perspectives are more creative and better problem-solvers. We strongly encourage applications from Aboriginal and Torres Strait Peoples.
We welcome applications from people with diverse backgrounds and lived experiences. If you bring curiosity, adaptability, and the right skills - even if you don't check every box in the responsibilities or qualifications section - we still encourage you to APPLY!
Should you need any specific support or accommodations during the recruitment process or afterwards, please reach out to the HR team at [email protected]
Candidates with valid work rights will be fully considered. The successful candidate will be required to undertake a National Police Check and Working with Children Check.
