About Organisation
We are a dedicated not-for-profit provider of personalised in-home aged care services, focused on empowering our clients to maintain their independence with dignity. Our team of caring professionals upholds the core values of duty, trust, and respect, delivering tailored care that meets diverse cultural needs.
We are an organisation that places both clients and staff at the heart of everything we do and fosters a collaborative and supportive work environment.
As aged care reforms transition services to Support at Home, we are strengthening our workforce structure and seeking a HR & Recruitment Coordinator to help build, support, and stabilise our growing support worker team.
Please note this role is in office 5 Days a week.
In this role you will:
This is a people-focused workforce coordination role supporting the recruitment, onboarding, engagement, and capability development of support workers within the Support at Home program.
You will work closely with the Operational Manager – Support at Home to ensure we recruit values-aligned staff, deliver strong onboarding experiences, maintain training compliance, and build a connected and confident workforce.
The role combines recruitment coordination, HR administration, training support, and workforce engagement activities. You will act as a consistent and approachable point of contact for support workers, helping strengthen retention, culture, and service quality.
- Manage end-to-end recruitment of support workers, including advertising, screening, interviews, reference checks, and pre-employment compliance
- Maintain a proactive workforce pipeline aligned to projected service growth
- Lead onboarding and induction processes to ensure new staff feel welcomed, prepared, and confident in their role
- Coordinate mandatory training and track completion of compliance requirements
- Support probation reviews, performance processes, and workforce documentation
- Maintain accurate HR records, contracts, and compliance files
- Act as a key point of contact for support workers, responding to queries and providing guidance
- Support initiatives that strengthen workforce engagement, wellbeing, and retention
- Collaborate with the Operational Manager to forecast workforce needs and support continuous improvement
Thriving in this role requires
- A genuine interest in people, workforce development, and building positive team culture
- Confidence in coordinating recruitment and onboarding processes in a structured and compliant manner
- Strong organisational skills and the ability to manage multiple priorities
- Professional communication skills and the ability to build trust with staff
- A proactive mindset with a focus on engagement and retention
In addition, you will need
- Experience in recruitment, HR coordination, workforce administration, or a similar role (aged care or community services preferred)
- Understanding of workforce compliance requirements (police checks, training records, contracts)
- Strong administrative and documentation skills
- Proficiency in Microsoft Office and HR or workforce systems
- Ability to work collaboratively within a leadership team
- Full Australian work rights
- National Police Check (or willingness to obtain)
Desirable
- Experience in aged care, disability, or community services workforce coordination
- Familiarity with the Support at Home program or aged care reform environment
- Experience coordinating training programs or capability development initiatives
- Understanding of HR processes including probation, performance support, and documentation management
Pay: $70,000.00 – $85,000.00 per year
Benefits:
Application Question(s):
- Do you confirm you are available for full‑time onsite work at Spring Hill?
Experience:
- HR coordination and recruitment: 2 years (Required)
Licence/Certification:
- Police Check or willingness to (Required)
Work Location: In person
